All UX Research Events

How to build a self-serve research knowledge repository
2024-06-04 12:00 - 13:00 (America/New_York) | Remote
[URL of this listing: https://usercalendar.com/event/how-to-build-a-self-serve-research-knowledge-repository-%e2%9c%85/]
We’ll be sharing a three step plan that your research team can follow to build a scalable knowledge repository and transform your insights into org-wide impact – regardless of the tools and methods you’re already using.
You will learn:

💡 The three knowledge management obstacles holding research teams back; and how to overcome them
🛠️ How to identify your most impactful insights & build a global taxonomy for researchers AND stakeholders
🗺️ How to build a stakeholder map and execute an iterative roll-out plan for a self-serve knowledge repository
📈 How to track and communicate the wider impact and ROI of your research across the organisation

We’ll show you how to copy the process we’ve used to build and scale over 500 self-serve knowledge repositories and answer any questions you may have around how to unlock the full potential of your research and start elevating your team in the process.
Don’t miss out on this opportunity to take your research to the next level. Spaces for this event are limited, so make sure to secure your spot by signing up today!
➡️ Register for free

AMA with Steve: What makes a mature research practice?
2024-05-30 12:00 - 13:00 | Remote
[URL of this listing: https://usercalendar.com/event/ama-with-steve-what-makes-a-mature-research-practice]
Join us on May 30 for an AMA with Steve Portigal, a Research leader, consultant, and author. Steve will be discussing what makes a mature research practice.
✅ Register now to join us for an exciting discussion and the chance to ask Steve any questions you may have. Submit questions for Steve here.
👉 Steve Portigal is an experienced User Researcher who helps organizations to build mature user research practices. Based outside of San Francisco, he is principal of Portigal Consulting, and has conducted research with thoracic surgeons, families eating breakfast, rock musicians, home-automation enthusiasts, credit-default swap traders, and real estate agents. His work has informed the development of professional audio gear, wine packaging, medical information systems, design systems, video-conferencing technology, and music streaming services.
➡️ Sign up here

[In-person] Navigating beyond the Evaluative Loop: The power of generative research
2024-05-21 13:00 - 15:30 | Fleet Place House, 2 Fleet Pl, London EC4M 7RF, Just Eat Corporate Office, Fleet Place House, 2 Fleet Pl, London EC4M 7RF, London, EC4M 7RF, United Kingdom
​In the fast-paced world of product development, it’s easy to get caught in a cycle that feels productive but actually stifles innovation and growth. We refer to this cycle as “The Evaluative Loop,” and it can become a comfort zone for many of us in teams.
​However, there’s a more effective path to creating products that resonate deeply with users and drive impactful outcomes: generative research.
​Join us for a panel event where we explore how to escape the evaluative loop and the power of generative research.
​​​​​Refreshments will be provided

UX360 RESEARCH SUMMIT
2024-05-16 09:00 - 2024-05-17 19:00 | Leonardo Royal Berlin Alexanderplatz, Otto-Braun-Straße 90, Berlin, Berlin, 10249, Germany
[URL of this listing: https://usercalendar.com/event/ux360-research-summit/]
UX360 RESEARCH SUMMIT
25+ Top Level Speakers | Case Studies from 20+ Industries | Networking Receptions

May 16th – 17th, 2024Berlin, Germany
The UX360 Research series has become the most popular virtual UX event since being launched in 2022, In 2024, we are proud to be hosting our first in-person UX360 Research Summit taking place on 16-17 May in Berlin, Germany. UX360 will showcase the latest UX and design research – from planning and conducting, to analysis and the implementation of UX insights. This exciting conference includes presentations from global thought leaders and international brands, interactive panel discussions and 1-2-1 meetings. This is a must-attend conference for UX researchers to learn, be inspired and to network with peers.
Get your tickets

[In-person] Deepening your qualitative interviewing skills for better products and services
2024-05-14 03:00 - 08:00
[URL of this listing: https://usercalendar.com/event/in-person-deepening-your-qualitative-interviewing-skills-for-better-products-and-services/]
A good user interview is more than ‘just having a chat.’ It’s a guided conversation that considers the emotions and personal situation of the interviewee, while remembering the ultimate goal: getting the information you need to build better products and services
Managing this balance of ‘extracting information’ and being considerate of your interviewees inner life can be a challenge.This masterclass will help you to refine your own interview practices to get better results without ‘exploiting’ your interviewees.

What?

A 4-hour in-person masterclass
Interactive class with group work
Mix of academic theory and real-world business examples
Lots of practice and constructive personal feedback
Group size max 24 people

➡️ Learn more

Chi 2024
2024-05-11 06:00 - 2024-05-17 05:59 | Hawaiʻi Convention Center, Oʻahu, HI, United States
[URL of this listing: https://usercalendar.com/event/chi-2024/]
Welcome to CHI 2024!
The ACM (Association of Computing Machinery) CHI conference on Human Factors in Computing Systems is the premier international conference of Human-Computer Interaction.
CHI (pronounced “kai”) takes place in Honolulu, at the Hawaiʻi Convention Center on the island of Oʻahu, Hawaiʻi, USA from 11-16 May 2024, while also supporting remote attendance.
The conference embraces the theme of Surfing the World – reflecting the focus on pushing forth the wave of cutting-edge technology and riding the tide of new developments in human-computer interaction. The conference serves as a platform for researchers, practitioners, and industry leaders to share their latest work and ideas and to foster collaboration and innovation in the field. Attendees will Surf the World of technology by engaging in keynote speeches, panel discussions, workshops, and other interactive sessions focusing on the latest developments and trends in the field. The conference’s location, known for its beautiful beaches and world-class surf spots, adds a unique and inspiring setting for attendees to come together and exchange ideas to open global access to CHI. The CHI conference is the premier event in the field and Surfing the World represents its commitment to inviting everyone to explore and advance the frontiers of human-computer interaction.
It is with profound reflection that we offer up this Land Acknowledgement, acknowledging Hawaiʻi as an indigenous space whose original people are today identified as Kanaka ‘Ōiwi – Native Hawaiians. The ʻāina of Kaʻākaukukui on which we will gather is located in the ahupuaʻa of Waikiki, in the moku of Kona, on the mokupuni of Oʻahu, in the paeʻāina of Hawaiʻi. We recognize that her majesty Queen Liliʻuokalani yielded the Hawaiian Kingdom and these territories under duress and protest to the United States to avoid the bloodshed of her people. We further recognize that generations of indigenous Hawaiians and their knowledge systems shaped Hawaiʻi in a sustainable way that allows us to enjoy her gifts today. For this, we are grateful as guests. We seek to support the varied strategies that the Indigenous peoples of Hawai‘i are using to protect their land and their communities, and we commit to dedicating time and resources to working in solidarity. Mahalo.
See you at CHI 2024!
Get your tickets

Solo UXR Coffee Chat
2024-05-10 12:00 - 12:30
[URL to this listing: https://usercalendar.com/event/solo-uxr-coffee-chat/]
Hi fellow LinkedIn members! My name is Jen Brown and I am looking to organize a monthly 30-minute “Solo UX Researcher” virtual coffee chat via Zoom.

Please fill out this form to help me organize a chat that fits most of your needs.

Our next 30 min Zoom chat is scheduled for Friday 5/10 at 12 PM ET and we will focus on sharing helpful UXR tools- or any tools that help us stay productive and effective in our jobs 💪 So, mark your calendar! 📅
Zoom details will be sent to everyone that fills out this form first. If you fill it out once, you never have to do it again; so attendees from March’s meeting do not have to fill it out again. The form captures details about your UXR career journey and helps me to keep our calls focused and relevant.
➡️ Zoom details will be sent to everyone that fills out this form first.

Workshop: Maximize User Research's Impact Through Effective Enablement
2024-05-10 10:00 - 11:00 | Remote
[URL of this listing: https://usercalendar.com/event/workshop-maximize-user-researchs-impact-through-effective-enablement/]
Join Anna Reger, Senior ReOps Manager at Babbel, for a discussion on how she and her team support insight-gathering and decision making at Babbel. Stay for a workshop focused on using enablement to better up-skill and prepare your colleagues for research.
She will:

Review her framework for empowering and educating colleagues
Walk through a program her team uses to help first-time and new-to-research folks have their first customer interactions
Share a template for you to support your colleagues in launching better user research

No matter your team’s size, join to learn actionable ways of promoting user-centered decision making throughout your company.
➡️ Get your free ticket here

Crash Course in Strategic Product Research
2024-05-09 14:00 - 15:00 | Remote
[URL of this listing: https://usercalendar.com/event/crash-course-in-strategic-product-research/]
Strategic Product Research is in high demand, but Product and UX professionals are often set up to fail. What exactly does strategic research entail? And how does it differ from discovery research? Learn why showing conceptual designs to users doesn’t work and explore better ways to evaluate whether you are building the right product or feature.
Join Danielle Green to walk through a new framework for determining what research your team needs to define and support your product strategy. We’ll cover common tactics for approaching strategic research depending on your team’s needs. Geared toward product managers, designers, product leaders, and entrepreneurs, this webinar is designed to empower UX and Product professionals to make strategic decisions confidently. Apply your strategic product research skills to level up your team’s strategic plan, define your roadmap, and achieve the right outcomes for your product.
➡️ Get your ticket

Connecting Research to Revenue
2024-04-30 14:00 - 15:00 | Remote
[Link to this listing: https://usercalendar.com/connecting-research-to-revenue]
“Impact” can mean different things to different teams: stakeholder alignment, shipping better products, increasing customer centricity. But what about a core component of any business: the total amount of money generated from a company’s primary operations?
This kind of impact—revenue impact—is what Claudia Natasia thinks more UX teams can and should focus on. Before she founded her current company, Riley AI, Claudia worked in finance, where concepts like revenue, operating margin, profits, and arbitrage rule.
She joins Erin May and Carol Guest for a special live episode of the Awkward Silences podcast. Claudia will discuss what it means to create “revenue impact” from user insights, as well as:

🗺️ The importance of taking a broad view when planning for impact
📊 Triangulating sources of data to measure UX research impact
🤝 Structuring a team—and collaborating with others—for revenue impact

Bring your questions for Claudia and prepare to leave with a blueprint for creating business-relevant impact with your research.
➡️ Get your free spot

Continuous discovery: Are you building products that truly meet your customers’ needs?
2024-04-30 07:00 - 08:00 | Remote
[Link to this event listing: https://usercalendar.com/event/continuous-discovery-are-you-building-products-that-truly-meet-your-customers-needs/]
As UX researchers, designers, and product leaders, staying attuned to shifting customer needs, behaviors, and priorities is paramount. However, many teams aren’t as connected to their customers as they think. Continuous Discovery provides a solution for this problem.
​Join us for a webinar discussion where we dive into what continuous discovery is, who it’s for, why it’s a game-changer and more importantly how to implement it in different organisational contexts.
​Why Attend This Webinar?

​Expert insights: Benefit from the wisdom of industry leaders who will share insights on continuous discovery practices in diverse organizational contexts.
​Practical perspectives: Learn from actual examples where continuous discovery practices have been implemented, common challenges that have arised and strategies for overcoming these.
​Interactive Q&A segment: Pose your specific questions in a live Q&A session, offering a chance for bespoke advice and guidance.

​Whether you’re new to the concept of continuous discovery or seeking practical applications of it, don’t miss this opportunity to hear from three experts that will bring their unique insights to the conversation.
➡️ Get your free ticket

Why Now is The Time to Consciously Craft your Leadership Career
2024-04-25 18:00 - 19:00
[URL of this listing: https://usercalendar.com/event/why-now-is-the-time-to-consciously-craft-your-leadership-career/]
Please join the UX Researchers’ Guild, and research leader and career coach, Roberta Dombrowski, for Consciously Crafting Your Leadership Career. The leaders’ event is designed for those currently in, or who have recently left or been laid off from, leadership roles such as Research Manager, Director, V.P., etc.

​Assess where you are in your current career journey
​Explore the relationship you have—and want to have—with your work
​Identify the patterns that influence how you show up at work

You’ll leave feeling energized to intentionally shape a career you can thrive in—one that is aligned with what matters most to you, not just what everyone else is doing.
Research Leaders, Thursday, April 25, 3 pm PT (https://lu.ma/cclc)
The UX Researchers’ Guild is a community of researchers, consultants, and strategists, and a resource for employers to hire contract and full-time research experts (https://uxrguild.com/)
➡️ Register for free

[InPerson] Budapest UXR Meetup
2024-04-24 18:00 - 21:00 | Impact hub Budapest, Budapest, Wesselényi utca 17, 1077 Hungary, Budapest, Hungary, 1077, Hungary
[URL of this listing: https://usercalendar.com/event/inperson-budapest-uxr-meetup/]
Mark your calendars for April 24th and get ready for an unforgettable evening of networking and learning in Budapest!
📆 Date: April 24th, 2024
🕔 Time: 6:00 p.m. – 9 p.m. CET
📍 Location: Budapest, Wesselényi utca 17, 1077 Hungary, Impact Hub Budapest
💸 Free event
***
🎙 Speakers

Keynote speaker: Zsuzsa Kovacs, Freelance Senior UX Researcher
Marek Štrba, Enterprise UX consultant at UXtweak

🎯 Topics

Why Surveys Are Dangerous
Five-Second Testing: Taking A Closer Look At First Impressions

📅 Time schedule

18:00 – Arrival of guests
18:30 – Marek Štrba’s Presentation: “Five-Second Testing: Taking A Closer Look At First Impressions”
18:50 – Break
19:00 – Zsuzsa Kovacs´s Presentation: “Why Surveys Are Dangerous”
20:00 – Discussion
21:00 – End of event

Both presentations will be in English, ensuring accessibility to a wider audience.
***
Why you don’t want to miss this:
🔍 Join Zsuzsa Kovacs as she delves into the intricacies of using surveys as a research tool. Surveys, despite their popularity, carry significant risks if not conducted correctly—they can misleadingly confirm all your hypotheses. In this webinar, Zsuzsa will guide you through the crucial aspects of surveys, detailing the potential pitfalls and how to avoid them.
🤿 Dive into Five Second Testing with Marek Štrba, our second speaker, as he shares practical tips and tricks for conducting a successful study.
🤝 Meet and network with fellow UX researchers.
💬 Participate in post-talk discussions.
🍻 Enjoy an informal atmosphere
***
Additional information:
☕ Free Snacks and Drinks

We’ve got you covered with complimentary snacks and drinks to keep you energized and hydrated throughout the event.

🎟️ Registration

The best part? It’s entirely free!
This event, organized by UXtweak, is open to anyone with an interest in UX research.
Don’t hesitate, register now!

Don’t miss this chance to learn, network, and enjoy an evening at Impact Hub Budapest.
Reserve your spot now as seats are limited!
We can’t wait to see you there! 🤩

Why Now Is The Time to Consciously Craft Your Research Career
2024-04-18 18:00 - 19:00
[URL of this listing: https://usercalendar.com/event/why-now-is-the-time-to-consciously-craft-your-research-career/]
Please join the UX Researchers’ Guild, and research leader and career coach, Roberta Dombrowski, for Consciously Crafting Your Research Career.

​Assess where you are in your current career journey
​Explore the relationship you have—and want to have—with your work
​Identify the patterns that influence how you show up at work

You’ll leave feeling energized to intentionally shape a career you can thrive in—one that is aligned with what matters most to you, not just what everyone else is doing.
Registration:
Researchers, Thursday, April 18, 3 pm PT (https://lu.ma/UXRCareer)
The UX Researchers’ Guild is a community of researchers, consultants, and strategists, and a resource for employers to hire contract and full-time research experts (https://uxrguild.com/)
➡️ Register for free

Research for Product Managers - Module 4 - Continuous discovery
2024-04-17 12:00 - 13:00
[URL of this listing: https://usercalendar.com/event/research-for-product-managers-module-4-continuous-discovery/]
Teresa Torres rightfully argues that we make product decisions every single day. To stay on top of user needs, product teams need continuous touchpoints with users. They need continuous discovery.
Our host, Dr. Bryan Rill, will introduce you to the concept of continuous discovery and how to get started with it. Bryan, a lecturer at UC San Diego with +20 years of user research experience, is perfectly positioned deliver the right balance between theory and practice.
This is the fourth module out of four covering fundamental research skills for product managers.
Goals for the module:1. Learn how to create a unified view of the customer2. Find people to talk to3. Develop a voice of the customer strategy
Practical Techniques & Templates you can use:1. Leveraging Moments that Matter with Airtime microsurveys2. Building a Panel – Automating recruiting with Airtime3. The CX scorecard
About Bryan
Bryan is the founder of Rill Insights, a product research & design agency located in California. He has established and scaled user research practices in numerous companies, small and large. He infuses his deep on-the-ground experience with academia teaching prototyping & design at UC San Diego.
About Airtime Academy
Airtime Academy offers a limited series of 4 modules for product managers to learn practical user research skills. Goal is to teach techniques and tooling so that you can run some types of research on your own. The modules are hosted by Dr. Bryan Rill, in each one we cover 3 topics including theory, exercises as well as relevant tools.
➡️ Get your ticket

Crafting Success: Strategies for Measuring Research Impact Nikki Anderson
2024-04-15 12:30 - 14:30
[URL of this listing: https://usercalendar.com/event/crafting-success-strategies-for-measuring-research-impact-nikki-anderson/]
In a landscape where data often speaks loudest, how can user researchers articulate the value of their work, particularly when the outcomes are generative research? Or when our research work is not directly tied to immediate metric upticks?
In this talk, Nikki Anderson will walk through the exact ways you can use external and internal metrics to demonstrate the impact of user research within organizations by mapping your research work to direct metrics. Learn the framework she has used to track this impact over time so that when it comes down to promotions, pay raises, or a new job, you are well-equipped to show exactly how your UX work has brought value to teams and the business as a whole.
➡️ Get your ticket

UXinsight Festival ’24 – Stay Curious, Be Bold
2024-04-15 06:30 - 2024-04-17 12:00 | Chasse Theatre, Breda – the Netherlands, Claudius Prinsenlaan 8, Breda, Noord-Brabant, 4811 DK, Netherlands
[URL of this listing: https://usercalendar.com/event/uxinsight-festival-24-stay-curious-be-bold/]
A UXR conference for everyone passionate about UX research ❤️We’re back with our 8th edition in spring 2024!
🥳 3 days full of workshops, talks, live Q&As and networking
Check full program
We see three emerging patterns in the talks and workshops at UXinsight Festival 2024.
The world is constantly evolving. What about us? How is the UX research community responding? Join our speakers on a journey:

Surviving Research Island with The UXR Hierarchy of Needs – By Aiden Hirshfield, PhD 🌈 – Media Psychologist, Research Leader, and Consultant
Dispersed, not Disjointed: Sparking and Guiding the Growth of a Remote UX Research Team – By Maureen Ariza Paredes – Director of Experience Research at Xello
Research <3 Data: Building Stronger Alliances with Data Analytics – By Ana Radonjic – Data Scientist at Vanguard & Jes Koepfler – Head of Client Experience & Digital Research, Personal Investor at Vanguard

One strategy we love ❤️, is to act as an explorer and actively shape the world. Don’t be afraid to change and experiment, and have some fun along the way:

The Power of Music in UX Research – By Diana Prokusheva – Product Research Team Lead at Semrush
Using Research Skills to Take the Lead and Pitch to the CEO – By Anna Messini – Senior Service Designer at Randstad& Youp van Veen – Strategic Designer at the Dutch Immigration and Naturalisation Services
Measuring UX – How to Enhance UX Maturity and Secure its Rightful Place in the Spotlight – By Lucas Warner Lemasters – UX Research Principal at American Airlines & Paco Giurfa – DesignOps Manager at American Airlines

At the same time, we shouldn’t be reckless and stay mindful of those around us. By utilising our UX research skills, we can better understand the world around us and have a positive impact:

Balancing Progress and Responsibility: AI in UX Research – By Annegret Bönemann – Service Design Lead at foryouandyourcustomers
Understanding Your International Audience for Global Growth – By Chui Chui Tan – Global Customer Experience and Growth Strategist –
Applying UX Research Principles to Enhance Confidence for Personal Growth – By Krutika Subramanian – UX Research Lead at Uber Carshare

More about the Festival

[In Person] Brno UXR Meetup
2024-04-11 18:00 - 21:00 | Impact Hub Brno, Czech Republic
[URL of this listing: https://usercalendar.com/event/in-person-brno-uxr-meetup-by-uxtweak/]
Mark your calendars for April 11th and get ready for an unforgettable evening of networking and learning in Brno!
📆 Date: April 11, 2024
🕔 Time: 6:00 p.m. – 9 p.m. CET
📍 Location: Impact Hub Brno – Cyrilská 7, 602 00 Brno-střed-Trnitá, Czech Republic
💸 Free event
***
🎙 Speakers

Keynote speaker: Tina Ličková, Researcher & Strategist
Marek Štrba, Enterprise UX consultant at UXtweak

🎯 Topics

Empowering Non-Researchers: 5 Pitfalls to Avoid in Democratization
Five-Second Testing: Taking A Closer Look At First Impressions

📅 Time schedule

18:00 – Arrival of guests
18:30 – Marek Štrba’s Presentation: “Five-Second Testing: Taking A Closer Look At First Impressions”
18:50 – Break
19:00 – Tina Ličková’s Presentation: “Empowering Non-Researchers: 5 Pitfalls to Avoid in Democratization”
20:00 – Discussion
21:00 – End of event

Both presentations will be in English, ensuring accessibility to a wider audience.
Why you don’t want to miss this:
🔍 Join Tina Ličková to explore the practical side of democratizing UX research in organizations. She’ll focus on how to effectively integrate research practices beyond just UX researchers, demonstrating that it’s not about whether others should be involved in research, but about how to do it properly.
🤿 Dive into Five Second Testing with Marek Štrba, our second speaker, as he shares practical tips and tricks for conducting a successful study.
🤝 Meet and network with fellow UX researchers.
💬 Participate in post-talk discussions.
🍻 Enjoy an informal atmosphere
***
Additional information:
☕ Free Snacks and Drinks

We’ve got you covered with complimentary snacks and drinks to keep you energized and hydrated throughout the event.

🎟️ Registration

The best part? It’s entirely free!
This event, organized by UXtweak, is open to anyone with an interest in UX research.
Don’t hesitate, register now!

Don’t miss this chance to learn, network, and enjoy an evening at Impact Hub Brno.
Reserve your spot now as seats are limited!
We can’t wait to see you there! 🤩

AMA with Roy: UXR’s strategic home base — positioning for maximum impact
2024-04-11 12:00 - 13:00
[ULR of this listing: https://usercalendar.com/event/ama-with-roy-uxrs-strategic-home-base-positioning-for-maximum-impact/]
Zapier‘s Head of Research, Roy Opata Olende, is joining us on April 11 at 12 pm ET to answer this question and share how to position UXR for maximum impact. 💥
Roy has been involved in UX research and service design for over a decade. He currently runs the UX Research practice at Zapier. Prior to this role, he led Research Ops at Zapier and the UX research practice at Buffer.
✅ Register now for an exciting discussion on topics like:
🚦How Research intersects with Design and Product🗣 Research reporting structures🔥 Roy’s experience working at Zapier🔮 Roy’s insights on the future of UXR at Zapier🙋 Your questions!
➡️ Register for the event

Navigating Research Biases : Guiding Decisions and Mitigating Risks
2024-04-10 12:30 - 13:30
[URL of this listing: https://usercalendar.com/event/navigating-research-biases-guiding-decisions-and-mitigating-risks/]
Navigating research biases can be tricky. But the first step to success is awareness! Secure one of the 40 spots and learn how to successfully recognize and mitigate research biases.
This free workshop will give you an awareness of the biases that can influence your decision making process and help you mitigate the risks. After completion, you will gain an understanding of the following points:

What are cognitive biases
What types of biases can impact enterprise researchers
What types of biases can impact enterprise projects at the stakeholder level
Different bias mitigation strategies

➡️ Apply to attend

[In-person] Leveraging UX research to create better banking experiences
2024-04-09 13:00 - 15:30 | 1 Mark Square, London, United Kingdom
[URL of this listing: https://usercalendar.com/event/in-person-leveraging-ux-research-to-create-better-banking-experiences/]
​In the competitive and dynamic landscape of banking and fintech products, the need for exceptional user experiences becomes paramount. In this fiercely competitive market, companies must navigate the rapidly evolving technological landscape to stand out amidst the crowd and encourage new customers to their product.
​Join us for an in-person panel discussion as we explore how banking companies leverage UX research and design to create better banking experiences for customers and acquire new customers.
​To delve into this topic we have experts from various different banking companies to provide their unique insights ✨
​​​​Refreshments will be provided (expect an epic grazing board and refreshing drinks upon arrival)
➡️ Get your free ticket

UXR Fundamentals: Interactive workshop with tools, templates and Q&A
2024-04-09 11:00 - 2024-04-10 14:00
[URL of this listing: https://usercalendar.com/event/uxr-fundamentals-interactive-workshop-with-tools-templates-and-qa/]
Despite what many might think, getting to the heart of user experiences isn’t easy. It’s a cerebral adventure that requires preparation, innovative methods, artful interviewing skills, sharp analysis, and empathy.
This two-part workshop will show you the massive difference between customer and sales calls versus proper user research, teach you about the primary tools and processes trained professional researchers employ, and why. We’ll also discuss what goes into effective research plans, why plans are critical, the key to crafting research questions that unearth meaningful insights, and much more.
This workshop uses a combination of engaging lectures. and interactive in-class exercises. Ample time for Q&As is incorporated and questions are strongly encouraged.
➡️ Get your ticket
After this workshop, attendees will be able to immediately apply their skills to a variety of research projects, increase their research acumen, and leverage Curiosity Tank’s “Ask Like A Pro” research tools and templates, now and over time.

Part one of the workshop will be on Tuesday, April 9th
Part two of the workshop will be on Wednesday, April 10th
Both sessions will meet from 8 -11am PT / 11am – 2pm ET / 5:30 – 8:30pm CEST / 9pm – 12am IST
Both sessions will be recorded.
The recorded replay will be shared with all registrants, along with Curiosity Tank “Ask Like A Pro” tools and resources, within a week after the final session.

Michele Ronsen led more than 50 sessions of impactful this workshop at General Assembly!

Part 1 Agenda

Introduction to UX Research
Conducting a Live Usability Test
Understanding Core User Research Terminology
Organizational Tools for UX Studies
Managing Stakeholders and Initiating Research
Crafting Effective Research Plans: Purpose and Process
Selecting Appropriate UX Research Methods for Different Scenarios
Demonstrating Various UX Research Methods

Part 2 Agenda

Method Selection and Justification
Recognizing and Reducing Bias in UX Research
Formulating and Structuring Effective Questions
Exploring Examples of Well-Constructed Questions
Effectively Communicating Findings to Drive Impact
Utilizing Resources and Applying Templates for UX Research

➡️ Get your ticket

Trauma Informed Design Research (3 part training)
2024-04-04 03:00 - 05:45 | Remote
[URL of this listing: https://usercalendar.com/event/trauma-informed-design-research-3-part-training/]
Trauma is common within society at large and is particularly prevalent amongst vulnerable populations, First Nations peoples and people with Lived Experience of mental health challenges. Trauma informed practice is a strengths-based framework that supports responsiveness to the impact of trauma, enabling physical, psychological, and emotional safety for both providers and survivors.
Jax Wechsler, as part of her human-centred social design practice, often conducts research with people who have lived experience of trauma. She strongly felt that she needed to become more trauma informed in her design practice and completed a Certificate in Trauma Informed Care so that she can conduct her Design Research, Service Design and Co-design practice in a way that helps not harms. Jax is also currently studying neuroscience and embodied transformation as part of her ICF coaching certification. She is interested in the inner work required for change.
Jax has so far delivered Part A of this training to over 450 people from all over the world. Due to popular demand she is offering it again as a 3 part series. It is recommended that you first attend Part A if you plan to attend Part B and/or Part C.(View other dates and times)
PART A: Trauma Informed Design Research : Process and Practice
In this class you will learn about the five guiding principles of trauma informed practice; safety, choice, collaboration, trustworthiness and empowerment and learn how to apply them within design research contexts. You will learn some mindsets and practices you can apply within your own practice when working with people who may have experienced trauma. Together we will reflect on how we can make our practice more trauma-informed. You will leave the workshop with a set of principles and practices that will support you to be trauma informed in your design research practice.
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PART B: Strength Based Trauma Informed Design Research Methods
In this class you will learn some research and participatory methods that you can use when conducting research with people who have experienced trauma. These practices, drawn from Asset Based Community Development, Community Engagement, TheoryU, Appreciative Inquiry and Participatory Design will support you to be more strengths based and trauma informed in your Design Research, Service Design and Co-design work, empowering you to help and not harm. You will receive a Methods workbook outlining the methods with links to further resources.
PART C: Vicarious Trauma : Looking After You Wellbeing
Vicarious trauma presents a risk for those working in trauma associated contexts including with vulnerable communities, indigenous communities and people who have experienced trauma. In this session we will talk about vicarious trauma and together reflect on how we can best care for ourselves and each other when working with people who have experienced trauma. You will learn some embodiment practices to help you look after your own nervous systems and we will work on a personal self-care map to help you build personal capacity for trauma stewardship in the work you do.
NEXT DATES
April (for Australia/UK times)
June (for Australia/US times)
July (for Australia/UK times)
Get in touch if you are interested in running this for your team or if you want to be notified about the next course
Read an ARTICLE related to the training
About Jax Wechsler
Jax Wechsler is a strategic designer, co-design practitioner and change maker based in Sydney Australia. She has 20 years design related experience and is passionate about systems change and enabling better futures for people and the planet. Jax has a Masters by Research in Design (UTS) and her academic research explores the enabling and mediatory roles of design artefacts for organisational transformation. Jax feels that the inner work is critical for creating sustainable change and is currently training to become a certified coach.
Jax consults as Sticky Design Studio where she draws on multiple influences in her practice such as Human-centred Design, Systems Thinking, Futures Thinking and Community Development approaches. Professionally, Jax is passionate about change doing, learning and capability building. She teaches and mentors people interested in social design and change practices, and founded the Social Design Sydney community of practice in 2013 aimed at supporting change makers to do social and systems change work. Learn more about Jax’s projects and publications at jaxwechsler.com or on LinkedIn.
SOME ORGS THE TRAINING HAS BEEN DELIVERED TO
• Deloitte Digital• Price Waterhouse Cooper (PWC)• State Trustees Victoria• NSW Department of Customer Service• NSW Department of Premier and Cabinet• Australian Broadcasting Corporation (ABC)• University of Technology Sydney• MYOB• Neami• ARTD Consultants• Icon Agency• HUED (USA)• ETC. Health – BT Group (UK)• Dialog Design. (USA)
SOME TESTIMONIALS
“Attended Jacqueline (Jax) Wechsler workshop — strong recommend! Trauma-informed research should be considered essential training and part of all DR practice.”– Megan Elyse Bontempo, Design Research Lead, ideo.org
“Thank you for bringing this topic of conversation to the table in such an informed and articulate way – it has been needed for a long time. I got so much out of it and highly recommend this workshop to my peers who work in design research, co-design and/ or HCD.”– Laura James, Insights & Design Lead, Smith Family
“Each year I participate in various professional development programs. It’s my way of staying sharp and current in my dual roles as a service designer and trainer. It’s not often that I come across a training program I feel compelled to recommend to others. However, the training led by Jacqueline (Jax) Wechsler stands out significantly – it has effortlessly secured a spot in my top 5 list of all-time favourites.
I firmly believe this course is a “Must-Have” for service designers and CX specialists across all sectors. Jax’s approach to Trauma-Informed Design Research is not just educational; it’s transformative, equipping professionals with the depth of understanding and empathy required to navigate complex service design challenges with sensitivity and insight.If there’s one investment you make in your professional growth this year, let it be this one.”– Nataliya Senytsya, Srategic Service Designer and Social Innovator
“I had the good fortune of spending time with Jax Wechsler recently, attending her Trauma Informed Design Research training with some team mates. I found her approach engaging and really utility focussed – we left with a clear plan of how to pivot our approach to maximise research engagement whilst minimising harm.
We’re currently leading intensive research across Queensland with seven of the most vulnerable cohorts of the community, and I am confident that we approaching it in the most careful and kind way thanks to the grounding Jax gave us.
Highly recommend the 3-part course, the final instalment of the training focussed on how to support yourself during the process and was also of great benefit for the team.”– Laura Campbell, Partner Deloitte Digital
“We’ve found Jax’s insights enormously informative and it has been so valuable to have the space to collectively reflect on our practice as evaluators and how we can create safe spaces, empowerment, collaboration and choice in evaluations. Plenty of good activities to embed the learning too! Thanks Jax!” – Jade Maloney, CEO ARTD Consultants
“Absolutely loved this ❤️ !! It was great to create space for ourselves as researchers = people and not only as researchers = practitioners. Thanks Jacqueline (Jax) Wechsler, there is a lot I’m itching to put in practice for me and my team.”– Efi Chatzopoulou, Lead design researcher (Freelancer working at Gov.UK)
Can not recommend this training highly enough! Thanks Jacqueline (Jax) Wechsler for the most recent training. I feel informed, refreshed, and ready to take trauma informed principles into design work :)”
“Attended an awesome class this morning by Jacqueline (Jax) Wechsler on Trauma Informed Design. Great to get a refresher on some of the theory, alongside some new and refined methods I can mould into my own design process. Highly recommend it!”– Natasha Ballantyne, Experience Strategy Lead, Senior Manager, PwC Experience Consulting
“How often during a #userresearch interview have you felt like the conversation was drifting uncomfortably close to becoming a therapy session? In the health space especially, I found this was happening quite a lot. Which is why I wanted to make sure Etc. Health’s research team was equipped with the right skills and tools to ensure our practice is trauma-informed.
This three-part workshop took us through the science behind how trauma impacts the nervous system, how we as researchers can take best care of our participants and how we can take care of ourselves when dealing with other folks’ trauma. We left feeling energised and confident, with a strong foundational framework for handling our participants responses (and our own) in the right way.
I highly recommend to anybody involved in engaging with research participants. And that’s not just where the subject matter could be predictably triggering – trauma can show up in surprising places.”– Abigail McLeod, Etc. Health, BT Group
“Jax has had a great deal of experience researching sensitive topics with vulnerable groups. The course has great practical advice and guidance and teaches techniques to re-frame research topics / questions in a way that’s helpful whether you’re researching with vulnerable users or just ones that might come under stress. I wish I had done this years ago! I’ve worked on projects where users weren’t necessarily deemed to be vulnerable or have experienced trauma, but due to circumstance and stressful nature of the research topics, they were indeed sensitive and emotional. I really feel like I’ve gained skills to help my research practice, overall, too. TAKE THIS COURSE!”– Ann Danylkiw, Senior UX Research contractor

Research for Product Managers - Module 3 - Validating solutions
2024-04-03 12:00 - 13:00
[URL to this listing: https://usercalendar.com/event/research-for-product-managers-module-3-validating-solutions/]
How can you be sure you found the best solution to a user problem? There are so many options, but you need to make up your mind and be confident you picked the right solution to build by the dev team.
Our host, Dr. Bryan Rill, will teach you techniques how to pick the best solution to a problem and spot usability issues. Bryan, a lecturer at UC San Diego with +20 years of user research experience, is perfectly positioned deliver the right balance between theory and practice.
This is the third module out of four covering fundamental research skills for product managers.
Goals for the module:1. Find the best solution to solve the problem2. Identify usability issues before sending to dev3. Weave it all together into a business case
Practical Techniques & Templates you can use:1. Lo-fi prototype testing2. Formative usability testing3. Using Airtime to find interview insights
About Bryan
Bryan is the founder of Rill Insights, a product research & design agency located in California. He has established and scaled user research practices in numerous companies, small and large. He infuses his deep on-the-ground experience with academia teaching prototyping & design at UC San Diego.
About Airtime Academy
Airtime Academy offers a limited series of 4 modules for product managers to learn practical user research skills. Goal is to teach techniques and tooling so that you can run some types of research on your own. The modules are hosted by Dr. Bryan Rill, in each one we cover 3 topics including theory, exercises as well as relevant tools.
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From Data to Difference: Purpose-Driven User Research Interactive Panel
2024-04-02 19:00 - 20:30
If you’re interested in broadening your user research skills or seeking job opportunities in social impact, this event is for you. Whether you’re considering how to align your personal values with your research role or thinking about transitioning into the purpose-driven, social impact, or non-profit sectors, we’ve created this gathering with your goals in mind.
“From Data to Difference: Purpose-Driven User Research” isn’t just an event; it’s a networking opportunity for people eager to explore, learn more, and engage with like-minded researchers in this meaningful domain.
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Description:
As part of Curiosity Tank’s User Research Expert Training Series, this session aims to inspire and educate applied researchers looking to make a substantial difference through their work. You’ll not only gain insights into merging your professional skills with impactful causes but also have the opportunity to connect, share, and grow with attendees who are interested in contributing to societal betterment. You’ll network, learn, and possibly find new directions or collaborations that align with your values and aspirations.
We’re thrilled to feature three panelists who have successfully landed roles, and are thriving in, their purpose-driven research:

Aesclinn Donohue, Human-Centered Designer, U.S. Department of Homeland Security
Fátima Gutiérrez Jhong, User Experience Researcher, Code for America
Graham Colby, Senior UX Researcher, Fable.

They’ll share their experiences in applying research to fulfill missions that range from enhancing democratizing access to technology and public safety to bringing inclusivity to UX research.
Takeaways:

Behind the Scenes of Purpose-Driven Research: Get an insider’s view on how applied research drives initiatives at organizations committed to social good.
Research Across Sectors: Unpack the similarities and differences between research in non-profits versus for-profit companies, highlighting unique challenges and opportunities.
Career Path Navigation: Discover practical tips for finding and securing research roles within the social sector, including how to make your application stand out.
What Employers Want: Learn about the key skills and attributes these teams seek in candidates for roles with a social impact focus.

Networking and Breakout Groups:
Beyond insights and inspiration, this session offers a unique opportunity to connect with like-minded professionals. Breakout groups will facilitate deeper attendee discussions and personal connections. We’ll also play “Research Bingo”, a fun networking activity. Attendees will have bingo cards with common and purpose-driven research experiences, will search for other attendees who have had those experiences, and identify people who have specific experiences attendees want to learn more about. It’s a light-hearted way to break the ice, share stories, continue conversations after the event, and potentially win a donation to their non-profit of choice!
This event isn’t just about learning from these purpose-driven researchers; it’s about building a community of researchers dedicated to leveraging their skills for a greater cause. Whether you’re actively seeking a shift towards more meaningful work or just curious about the possibilities, “From Data to Difference” will be engaging and informative.
Join us to network, explore, and maybe even discover the next step in your journey to merging user research with social impact.
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NH UXPA Meeting - Prove Me Wrong: Ensuring that User Testing Isn’t a Rubber Stamp
2024-03-28 13:30 - 15:00
In this interactive talk, Dr. Jerome (“Jerry”) Rekart discusses reasons why user testing studies must be designed with the goal of finding reasons to axe one’s favorite designs. Drawing from a host of examples, Popperian epistemology, and very likely some unique off-the-cuff remarks, Jerry’s unique presentation style will engage and inform.
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AMA with Lawton: How UX Research teams hire today
2024-03-28 12:00 - 13:00
We will be hosting an AMA with User Research leader Lawton Pybus.
Lawton is a cofounding principal of Drill Bit Labs, a consultancy dedicated to advancing UX research. With a PhD in human factors and experience at UserTesting, MeasuringU, Charles Schwab, and Cabela’s, Lawton brings practical knowledge, academic rigor, and strategic insight to the table. He is known for his contributions to the UX community through his newsletter, The ¼” Hole, and speaking at industry events like UXPA and Boulder Startup Week.
Join us on Thursday, March 28 to discuss topics like:
💼 Hiring UXR & ReOps
⚔️ Making yourself competitive in today’s market
🎨 Building your UXR portfolio with & without research experience
💪 How to extend your research team’s capacity when you can’t hire
🙋 Your questions!
​Help Lawton better tailor his insights to your needs by filling out this brief questionnaire and submitting any questions you’d like him to answer.
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The AI Intersection of UX Design and Research
2024-03-27 18:00 - 19:00 | Remote
Join us for an insightful exploration of the intricate relationship between UX Design (UXD) and User Experience Research (UXR) within digital innovation. In this episode, we are thrilled to welcome Yaddy Arroyo, a seasoned UX designer, to explore how UX researchers and designers collaborate to craft compelling user-centric experiences. From deciphering user behaviours to refining design solutions, Pamela Jessica Zito (PJ) and Yaddy will delve into the invaluable role of UXR insights in shaping UXD decisions.
Additionally, they will explore the collaborative tools they employ for effective teamwork and examine the impact of AI on their roles. Prepare to gain fresh perspectives, and shared insights into the hopes, fears, and excitement surrounding AI’s integration in UX-related tasks.
This episode will be recorded and accessible on our page after our live event!
Hosted by Pamela Jessica Zito and Yan VishnepolskyProduced by Laura Barboza
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Advancing Research 2024
2024-03-25 09:00 - 2024-03-27 19:30
Advancing Research 2024
A ground-breaking conference created by researchers for researchers
March 25-26: in-person conference | March 27: in-person workshops
Advancing Research will return in 2024, and this time we’re in-person as well as virtual!
Advancing Research 2024 will take place at the Museum of the Moving Image in New York City. The main conference will be held March 25-26, with in-person workshops on March 27.
In-person and virtual tickets are on sale now!
Get tickets
Why Attend?
Are you frustrated with the state of UX research? Does it feel like things have stagnated? We have good news and bad news — and they’re the same news: you’re not alone. Many of the research leaders and senior practitioners we speak with are feeling the same way.
Advancing Research 2024 is your opportunity to collaboratively re-assess the state of the practice, consider the increasingly complex demands being placed upon research teams and leaders, and work together to define clear roles, set goals, and establish scalable solutions for achieving them.
We can’t wait for you to be a part of the conversation.
Who Attends Advancing Research?
Experienced researchers
People who conduct research projects, select methods and develop methodologies, design studies, and evaluate products and services.
Research team leaders and managers
People who select research tools and platforms, hire and onboard researchers, manage research operations, develop methodologies for their teams, and represent research in the C-suite.
Senior leaders, innovators, and strategists
People who have invested heavily into building cutting-edge research organizations.
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Continuous discovery: A tactical deep dive with Teresa Torres
2024-03-21 18:00 - 19:00
We’re excited to bring you an Insight Out webinar with the inimitable Teresa Torres, Product Coach and author of Continuous Discovery Habits: Discover Products that Create Customer Value and Business Value.
In this one-hour deep dive into the tactics of Continuous Discovery, the renowned product coach and author will cover:

Getting started and lessons for applying continuous discovery in your own practice

The differences between important discovery tactics

Continuous interviewing with tips for applying this tactic in your work

The hows and whys of conducting assumption testing

Delivering better product and business outcomes through discovery

This one-hour product discovery class will include Q&A—come prepared to ask Teresa those burning discovery questions!
Don’t miss this fantastic opportunity to learn from one of the most well-known discovery experts in the industry. This session is perfect for PMs, researchers, designers, and business leaders alike. Hope to see you there!
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