All UX Research Events

UX Hotline: Researching Artificial Intelligence
2024-09-05 13:00 - 14:00 (America/New_York)
[URL of this listing: https://usercalendar.com/event/ux-hotline-researching-artificial-intelligence/]
What combines expert knowledge, the spontaneity of a virtual town hall, and the immediacy of breakout discussions?
The User Interviews UX Hotline series!
Our inaugural episode of UX Hotline on September 5th is about the intersection of user research and AI. Although few topics have received more attention, AI still presents a lot of unknowns. Thankfully, we have two UX leaders who bring over a decade of experience researching AI joining the Hotline.
Hotline host Ben Wiedmaier is joined by Preeti Talwai, Staff AI UX Research Lead at Google and Ifeoma Okah, UX Researcher at IBM to answer your questions about AI and UXR.
They’ve been thinking about and working on the methods, tools, and strategies for conducting UX research on AI, working at companies with a history of AI development.
In addition to expert insights and analysis, join the Hotline live for AI resources and networking breakouts. You won’t want to miss it—submit your question to the speakers ahead of time here!
…and we’ll see you on the UX Hotline!☎️
➡️ Register for free

Leveling up communication skills for UX researchers
2024-09-10 15:00 - 15:45 | Remote
[URL of this listing: https://usercalendar.com/event/leveling-up-communication-skills-for-ux-researchers/]
Securing a higher research budget or having a true impact with research insights are driven by your skills and how you communicate with your colleagues. Yes, research skills & experience are essential but smart people can be easily ignored if they are not master communicators.
To understand how to communicate with stakeholders and increase the impact of research, I’ll sit down with Meltem Naz Kaso, UX Career Coach and ex Glovo Staff/Manager UX Researcher.
Mel has been running courses on how to improve written communication skills for tech professionals, specifically in the research domain, to achieve higher impact. She will bring a wealth of techniques, case studies and exercises to help you improve.
Agenda:
1. 5 communication techniques you should master
2. How to measure how good you are at these techniques
3. What to do if these techniques don’t come naturally
4. Q&A
Key learnings:
You’ll learn about 5 communication techniques that will help you deliver insights with higher impact as well as reach your goals, like increasing your budget.
About Mel:
Mel is a UX career coach with over a decade of experience in UXR at companies like Glovo. She is an adjunct professor at La Salle University Barcelona as well as the host of numerous courses on UX communication skills.
➡️ Register for free

Networking & Career Growth Planning in UX w/Yao Adantor
2024-09-11 12:00 - 13:30
[URL of this listing: https://usercalendar.com/event/networking-amp-career-growth-planning-in-ux-w-yao-adantor/]
Discover how to advance your UX career with insights from Yao Adantor on effective networking and strategic career planning. Gain practical tips for building valuable connections and mapping out a path to success in the UX industry.
🎙️ Speaker: Yao Adantor, Co-Founder and Lead UX Researcher at Research Bookmark
🔎 Moderator: Marek Štrba, Enterprise UX consultant at UXtweak
🌟 Topic: Networking & Career Growth Planning in UX
About Yao:
Yao Adantor is the Co-Founder and Lead UX Researcher at Research Bookmark, widely known for helping organizations to create exceptional user experiences. With an impressive client portfolio that includes KPMG, CapitalOne, Toyota, T-Mobile, and Abbvie, Yao excels in collaborating with both internal and external stakeholders to develop human-centered products.
Follow Yao and his work on LN: https://www.linkedin.com/in/adantoryao/
➡️ Register for free

[In-person] Workshop: Listening deeply - with research pioneer Indi Young
2024-09-18 03:00 - 11:00
[URL of this listing: https://usercalendar.com/event/in-person-workshop-listening-deeply-with-research-pioneer-indi-young/]
Listening deeply is a powerful skill. In this workshop you’ll learn to cut through the noise of your own mind to truly understand your customers’ needs. Elevate your understanding and establish deeper connections for impactful solutions.

If you are a researcher, a listening session is very different than an interview. Learn how to let the participant direct the conversation and how to encourage the participant to uncover a trio of concept types that provide the richness of understanding you need in your data.
About the teacher

Indi Young– research pioneer, book author and coach with 30 years of experience

Indi is a researcher who coaches, writes, and teaches about inclusive product strategy. Her work is rooted in the problem space where the focus is on people, not users. Indi pioneered opportunity maps, mental model diagrams, and thinking styles. Her way of approaching the problem allows teams to truly pay attention to people, without letting cognitive bias and assumptions creep in.

Indi has written three books, Practical Empathy, Mental Models and Time to Listen. She is at work on a book series, Assumptions Aside, that begins with listening and goes on to cover thinking styles and using opportunity maps to guide responsible design strategy. She builds knowledge and community via a series of live online advanced courses about the importance of pushing the boundaries of your perspective. She was one of the founders of Adaptive Path, the pioneering UX agency.

AMA with Kate Towsey: Research That Scales
2024-09-19 16:00 - 17:00 | Remote
[URL of this listing: https://usercalendar.com/event/ama-with-kate-towsey-research-that-scales/]
Join us on September 19 for an AMA with Kate Towsey. Kate will be discussing her brand-new book Research That Scales: The Research Operations Handbook.
✅ Register now to join us for an exciting discussion on topics like:
🪜What it means to scale research and how to build purpose into your research practice
⚒️ How to design a Research operating system
💰Becoming a “money magnet” for research
🔎 Building systems that make finding the right research participants a breeze
🙋Your questions!
Kate Towsey is an independent strategist, coach, advisor, and author. The inventor of the widely used acronym PWDR (pau·duh) for “people who do research,” Kate wrote some of the earliest blog posts about setting up research operations, founded the ResearchOps Community, and launched the #WhatisResearchOps movement, putting ResearchOps on the map. In 2019, Kate stepped back from the ResearchOps Community and started the Cha Cha Club, a members’ club for full-time ResearchOps professionals, which she still runs. Over twenty years, Kate has delivered operations in e-commerce, education, government, retail, and tech. She built and managed the Atlassian ResearchOps team, widely recognised as the benchmark for scaling research services and systems to hundreds of people. Learn more at katetowsey.com, or find her on LinkedIn, Medium, or Substack.
➡️ Register for free

Securing Stakeholder Buy-In for UX Research: Practical Tips
2024-09-26 12:00 - 13:30
[URL of this listing: https://usercalendar.com/event/securing-stakeholder-buy-in-for-ux-research-practical-tips/]

Get practical advice on gaining stakeholder support for UX research, drawing from the experiences of UX professionals who have faced similar challenges. We’ll share real-world strategies from our survey to help you overcome resistance and push research through.

➡️ Get your free ticket

Invisibile Women:
2024-09-27 14:00 - 15:00
[URL of this listing: https://usercalendar.com/event/invisibile-women/]
​Join Lija Hogan, Janelle Estes, Marta Rey-Babarro, and Marieke McCloskey in a discussion about inclusivity in research, building on themes from Invisible Women: Data Bias in a World Designed for Men by Caroline Criado Perez. ​Invisible Women was touted as “arguably one of the most important publications of the year” by The Scotsman. We’ll discuss ideas and strategies to evolve the practice of UX research and design.
​Lija Hogan is Principal, Experience Research Strategy at UserTesting, Janelle Estes is Experience Design Platform Director & Lecturer at Bentley University, Marta Rey-Babarro is VP of Research and Insights at Zillow. and Marieke McCloskey is Director, User Experience Research at LinkedIn.
​This event is for anyone interested in inclusive research and design. (Don’t worry if you don’t have time to read the book ahead of the event. You will benefit from the discussion either way.)
➡️ Register for free

UX Hotline: Design Research Consulting
2024-10-02 13:00 - 14:00
[URL of this listing: https://usercalendar.com/event/ux-hotline-design-research-consulting/]

Not all companies have in-house research teams. Even those that do often rely on the insight of advisors and consultants. This world of UX agencies and research consulting is the focus of this Hotline.

Practitioners in this space are exposed to diverse clients, industries, and research questions, giving them a unique perspective into the world of UX.

Joining us on the Hotline is Tom Satwicz, who for nearly 15 years has worked in the consulting and agency industries, both as a practitioner and executive. He brings not only experience and insight from time as a UX consultant, but also a research leader who has built and scaled an impactful team.

Tom has worked with a range of organizations from established tech companies like Facebook, Microsoft, and Amazon to non-profits like Committee for Children.

Join to learn how Tom deploys user research in the design consulting industry—and stay for the networking with fellow UXers + designers!

We’ll see YOU on the Hotline! ☎️

➡️ Register for free

AMA with Fatimah: From research maturity to research intelligence – strategic research requires strategic support systems
2024-10-03 12:00 - 13:00 | Remote
[URL of this listing: https://usercalendar.com/event/ama-with-fatimah-from-research-maturity-to-research-intelligence-strategic-research-requires-strategic-support-systems/]

Join us on October 3 for an AMA with Fatimah Richmond, Sr. UXR Strategist at Google. Fatimah will be discussing research maturity and how strategic research requires strategic support systems.

✅ Register now to join us for an exciting discussion on topics like:

🔥 Strategic research intelligence – moving beyond traditional metrics

👉 How can we shift the conversation from individual design projects to company-wide intelligence?

🔥 Empower teams and mindsets – broadening the perception of research career paths

👉 What critical skills do researchers need to pivot from UX researcher to UXR programs, and how does this strengthen the research lens?

👉 How should we rethink future demands to adapt traditional research roles and structures?

🔥 New strategic collaborations – the future of research collaboration and stakeholders

👉 What is the future of research primary stakeholders?

👉 How can we elevate our research collaborations to maximize research output?

Note: Opinions expressed are solely Fatimah Richmond’s own, and do not express the views or opinions of her current or former employers.

➡️ Register for free

Enhancing Insight Impact
2024-10-04 12:00 - 13:00 | Remote
[URL of this listing: https://usercalendar.com/event/enhancing-insight-impact]

This session will guide you through a framework designed to enhance the consumption experience of insights within your organization. By doing so, you’ll increase the awareness, impact, and value of your work.

➡️ Register for free

Disco Conf 2024
2024-10-17 00:00 - 23:59 | Remote
[URL to this listing: https://usercalendar.com/event/disco-conf-2024/]
Be part of the third edition of Disco Conf, Maze’s research and discovery conference.
Happening on October 17, 2024, Disco Conf is the industry conference designed for organizations that learn. Global, free, and online-by-design—all you have to do is register.
➡️ Register for free

How XXXLdigital Ensures Research Results Are High-Quality and Accessible with Condens
2024-10-22 11:00 - 12:00 | Remote
[URL of this listing: https://usercalendar.com/event/how-xxxldigital-ensures-research-results-are-high-quality-and-accessible-with-condens/]

Actionable tips and best practices to ensure that research results are high-quality and accessible?

Yes, please!

We’ve got an awesome Condens Coffee Chat coming up with Alexander Schüller, Customer Experience Expert at XXXLdigital, on October 22nd at 5 pm CET / 11 am ET / 8 am PT!

He’ll be sharing how he and his team use Condens to:

1️⃣ Maintain high quality research results

2️⃣ Carry out a comprehensive research process

3️⃣ Make research accessible and ready-to-use for stakeholders

Don’t miss out on learning from Alexander’s insights! Secure your spot by registering for the event now!

*Registrants will also receive a recording of the event.

➡️ Register for free

Research for Startups
2024-10-23 14:00 - 15:00 | Remote
[URL of this listing: https://usercalendar.com/event/research-for-startups/]

Find your ideal customer and product faster, with Michael Margolis, Research Partner, Google Ventures, and author of Learn More Faster. This approach helps startups reduce risk, increase confidence, build momentum, and accelerate their progress.

➡️ Register for free

Building the First Data-Driven Career Ladder for UX Research
2024-10-23 14:00 - 15:00
[URL to this listing: https://usercalendar.com/event/building-the-first-data-driven-career-ladder-for-ux-research/]
Join Great Question and Drill Bit Labs for an insightful webinar where we’ll dive into the creation and findings of Drill Bit Labs’ data-driven career ladder for UX researchers.
Hosted by Great Question’s Co-Founder and CEO, Ned Dwyer, and featuring Lawton Pybus and Thomas Stokes, Co-Founders of Drill Bit Labs, this session will cover:

Key insights (and surprising findings!) about how UX research roles differ across the industry
Benchmark qualifications for UX research positions, including education and experience
Understanding how responsibilities evolve as researchers advance into more senior positions
The four fundamental areas of responsibility that define differences in seniority levels

Whether you’re a UX researcher aspiring to make a career move, or a hiring manager looking to define roles within your team, this session will be jam-packed with valuable takeaways.
➡️ Save your free spot here!

Webinar: How to Spark Innovation With Strategic Research w/Kevin Liang
2024-10-24 12:00 - 13:30
[URL to this listing: https://usercalendar.com/event/webinar-how-to-spark-innovation-with-strategic-research-w-kevin-liang/]

📆 Date: October 24, 2024

🕔 Time: 6:00 p.m. CET / 12:00 p.m. EST / 9:00 a.m. PST

📍 Location: Online

💸 Free event

🎙 Speaker and topic

Topic: How to Spark Innovation With Strategic Research

Speaker: Kevin Liang, UX Researcher & Educator, Founder of Zero to UX

Moderator: Marek Štrba, Enterprise UX consultant at UXtweak

💻 About the presentation

Discover how to break free from the cycle of tactical research that often limits creativity and explore strategies to align UX research with broader business goals. Learn how strategic, long-term research can drive impactful innovation and inspire meaningful change in your product development process.

🎙️ About the speaker

Kevin is a UX Researcher and consultant with over 14 years of behavioral research experience, a decade of which in the UX industry at various Fortune 500 companies as well as startups. He is also the founder of Zero to UX academy, where he educates the next generation of badass UX leaders.

➡️ Register for free

APAC Qual360 2024
2024-11-05 11:00 - 2024-11-07 10:59 | Aloft Singapore Novena, 16 Ah Hood Rd, Novena, Singapore, 329982, Singapore
[URL of this listing: https://usercalendar.com/event/apac-qual360-2024/]
Global Reach – Local Flavour

Qual360 is the only global conference series dedicated to qualitative market research. With its 15 year history, Qual360 is a unique event catering to a strong global community of dedicated “Quallies”. Our strength lies in bringing together a unique mix of research professionals from international brands, leading agencies and independent industry experts.
Qual360 is all about networking, learning and creating new opportunities. Industry leaders join to discuss innovative research approaches, learn about the latest methodologies and how to leverage new types of insight. Each conference agenda is steered by an independent advisory board that reviews all speaking proposals, ensuring the highest possible quality.

Get your tickets

How Google uses Critical User Journeys
2024-11-06 12:00 - 12:45 | Remote
[URL of this listing: https://usercalendar.com/event/how-google-uses-critical-user-journeys/]

Google has been an early advocate of critical user journeys (CUJ) and how they help product teams become more user-centric. It seems so self-explanatory and obvious when Google tells about CUJs – almost like watching the smooth strikes of a tennis player at the US Open thinking “Well, I could hit a ball like that – once at least”. However, the devil is in the details.

To understand how to spin that CUJ ball, I’ll sit down with Javier Andrés Bargas-Avila, UX Director at Google. Javier has been a UX research leader at Google for over 13 years and spearheaded the implementation of Critical User Journeys for several products at Google.

Agenda

1. What are Critical User Journeys and why should you use them?2. A blueprint for finding and prioritizing CUJ3. How to turn CUJs into a product roadmap4. Measuring CUJ happiness for continuous improvement

Key learnings

Javier will share his wisdom on how to find and prioritize CUJs as well as inform your product roadmap. He’ll also showcase how you can measure CUJ happiness & health so you can keep on improving.

About Javier

Javier is a UX Director at Google with over 20 years of experience, passionate about building excellent products that delight users. He worked on some of the world’s most recognizable products, from YouTube to Ads and Google Cloud. He also built Google’s largest Quantitative UX Research team and spearheaded the centralization of research at Google Play. Javier has also been a lecturer at the University of Basel teaching UX related courses.

➡️ Register for free

AMA with Casey: Building strategic research systems for scaling impact
2024-11-07 12:00 - 13:00 | Remote
[URL of this listing: https://usercalendar.com/event/ama-with-casey-building-strategic-research-systems-for-scaling-impact/]

Join us on November 7 for an AMA with Casey Gollan, Manager, Product + Research Operations at IBM. Casey will discussing how to build strategic research systems for scaling impact.

✅ Register now to join us for an exciting discussion on topics like:

💡 Integrating research into product development⚙️ Automating research processes and metrics tracking🎯 Strategic approaches to tooling and systems📚 Best practices for knowledge management in research📈 Measuring and scaling research impact🙋Your questions!

➡️ Register for free

User Research Superpowers
2024-11-13 12:00 - 13:30 | Remote
[URL of this listing: https://usercalendar.com/event/user-research-superpowers/]

​Have you struggled with value perception, demonstrating impact, limited influence or problems in recruiting participants? Join Kuldeep Kelkar, a seasoned user research leader and author of Strengthen Your User Research Superpowers, for an actionable fireside chat on overcoming those and other common research hurdles.

​In the first half of this one-hour session, Kuldeep will introduce you to four superpowers (out of 52 he has identified!) that can strengthen your approach to user research. You’ll dive deep into the WHAT, the WHY, and the HOW behind these essential skills.

➡️ Register for free

​The second half of the session will be an interactive Q&A, allowing you to discuss your challenges and possible solutions. (Reading the book ahead of time is optional – you’ll still benefit from the discussion!) And feel free to stick around after the session is over to network with Kuldeep and other researchers.

Building a UX Tech Stack: A Case Study with Calendly
2024-11-13 14:00 - 15:00
[Link to this listing: https://usercalendar.com/event/building-a-ux-tech-stack-a-case-study-with-calendly/]

Tools help UX professionals get their jobs done. But because there are more tools than ever, it can be hard to know which ones work better together for maximum research impact.

Gordon Toon, Calendly’s Manager of Design and Product Research, has built many UX tool stacks, giving him hands on experience and know-how. In this webinar, he walks through his process for designing, selecting, and implementing his team’s UX tool stack.

Gordon will focus on how his team uses research recruitment and product experience tools in particular to enable stakeholder involvement and education—expanding the reach of customer insights.

Join this webinar to:

🛠️ Learn the foundations of a robust UX tool stack

🔎 Hear how Gordon evaluates UX research platforms

🏃 See how his stack empowers colleagues to act

There will be time for questions and even networking, so be sure to join us live!

➡️ Register for free

Funding Your Vision: Winning Budget For ResearchOps in 2025
2024-11-14 17:00 - 18:00
[URL to this listing: https://usercalendar.com/event/funding-your-vision-winning-budget-for-researchops-in-2025/]

​In this webinar hosted by Great Question’s CEO and Co-Founder Ned Dwyer, and featuring ResearchOps expert Kate Towsey, we will explore effective strategies for demonstrating the value of, and securing budget for ResearchOps. Drawing insights from Kate’s expertise and her book, Research That Scales, we will discuss how to position research as a critical investment and become a “money magnet” for research initiatives.

​Attendees will gain:

​Practical techniques to effectively advocate for ResearchOps budgets within their organizations

​A clear understanding of the factors influencing budget decisions

​Strategies for proving ROI with the help of research tools

​Insights into emerging trends in ResearchOps budgeting for 2025 and beyond, to stay ahead of the curve

➡️ Register for free

The State of AI in UXR: Use Cases, Benefits, and Limitations
2024-11-21 11:00 - 12:00
[URL of this listing: https://usercalendar.com/event/the-state-of-ai-in-uxr-use-cases-benefits-and-limitations/]

We’ve seen a lot of what AI is capable of over the past couple years. Many tools have come out with new AI features, and we’ve had the chance to test them out.

Now we’d like to discuss what we’ve observed and experienced!

Join us for a delightfully thoughtful discourse between Kate Moran (VP of Research & Content @The Neilsen Norman Group) and Alexander Knoll (CEO @Condens) as they cover topics such as:

⏺️ Where AI is in UX research today (and where is it not)

⏺️ Ethical considerations and biases in AI analysis

⏺️ The impact of AI on UX research as a profession

⏺️ How to ensure the validity/effectiveness of AI-driven analysis

Don’t miss out on hearing the most up-to-date insights on the state of AI in UXR today!

Secure your spot by registering for the event now!

*All registrants will also receive a recording of the event.

➡️ Register for free

How to choose the best UX research tools for your needs
2024-11-27 12:00 - 12:45 | Remote
[URL of this listing: https://usercalendar.com/event/how-to-choose-the-best-ux-research-tools-for-your-needs/]

Choosing a repository tool or a recruiting solution can be a daunting task. Many teams realize, after implementing UX tools, that these solutions either don’t support essential workflows, fail to deliver results at the expected quality, or face challenges with adoption across the organization.

To help you navigate the process of selecting and implementing the right solutions, I’ll be sitting down with Anna Gabor, Research Operations Lead at Cision.

Anna has led a range of tool selection processes and toolkit merging initiatives. She has gathered unique insights into ensuring that the software you choose will be suitable for your teams and scalable as they grow.

Agenda

1. How to determine what UX software your teams need today and in the future2. Finding the right solutions on the market while avoiding pitfalls3. Negotiating the right deal4. Ensuring high adoption of new tools5. Q&A

Key learnings

Anna will share her techniques for procuring the software most suitable for your teams, as well as insights on how to ensure high adoption upon implementation.

About Anna

Anna is a seasoned UX Research Ops expert who has worked at top companies like Brandwatch, Prezi, and Vision AI. She has extensive experience in UX Research and Research Ops, giving her a unique perspective on optimizing research processes for greater efficiency.

➡️ Register for free

The evolution of user research: Strategies for success and influence
2024-12-04 11:00 - 12:00 | Remote
[URL of this listing: https://usercalendar.com/event/the-evolution-of-user-research-strategies-for-success-and-influence/]

Join us for a panel discussion on the current state and future opportunities of user research. Based on key learnings from our playbook, Leading Through Change: Embracing the Evolving Role of User Research, we’ll discuss how research teams can elevate their influence and drive outcomes that impact the bottom line.

Hear from industry experts on:

The evolving expectations of UX research in today’s business environment
How to position user research as a core driver of organizational success
Practical tips for driving customer-centricity and confident decision-making

Speakers:

Megan McLean, User Research Team Lead and Manager @ Spotify

Kuldeep Kelkar, Partner, User Research (Experience Insights) @ UXReactor

Behzod Sirjani, Founder @ Yet Another Studio

➡️ Register for free

Confidently Navigating AI in UXR Analysis: A Mixed-Methods Approach
2024-12-04 12:00 - 13:00
[URL of this listing: https://usercalendar.com/event/confidently-navigating-ai-in-uxr-analysis-a-mixed-methods-approach/]

Join us for a practical webinar that goes beyond being “for” or “against” AI!

We’ll take a mixed-methods approach to integrating AI into UX research analysis, with real examples that show how to use AI effectively while focusing on the uniquely human insights that AI can’t (yet) replace. We’ll also cover the skill sets needed for both junior and seasoned UX Researchers to thrive in the AI era.

You’ll walk away with:

▶️ Key skills to build data literacy, strengthen critical thinking, and enhance ethical awareness when using AI

▶️ Clear guidance on how, when, and why to complement AI with manual research analysis

▶️ Practical questions to critically assess your AI-supported research process

*All registrants will also receive a recording of the event.

➡️ Register for free

Tool Talks
2024-12-05 12:00 - 18:00
[URL to this listing: https://usercalendar.com/event/tool-talks/]

​Join Great Question and the ResearchOps Community for an insightful virtual mini-conference that explores the perils and pleasures of tools in the research workplace. Tools can either enhance productivity and creativity or wreak havoc on workflows and work quality—this event unpacks it all!

​🗓 Date: Thursday, December 5, 2024

​🕒 Time: 4PM-10PM UTC; 12PM-6PM EST; 9AM-2PM PST

​📍 Location: Online

​🎟 Cost: Pay What You Can!

​What to Expect:

​Expert talks followed by interactive Q&A sessions.

​Dynamic panel discussions tackling real-world challenges with tools and processes.

​Practical takeaways for managing and integrating tools in professional environments.

​Hear from experts in the research fields on the following topics:

​Building Better Vendor Relationships

​Lessons Learned the Hard Way

​Evaluating AI Tools

​What to Expect in an Enterprise Procurement Cycle

​Evaluating Tools for Accessibility

​… And more!

​Featured Speakers

​Hear from a stellar lineup of Founders, ResearchOps Leaders, Designers, and Researchers from influential organizations like Adobe, AstraZeneca, Capital One, and more. These professionals bring unique insights and strategies for navigating the complex landscape of tools in research.

​Whether your focus is ReOps, UX Research or Design, this event will provide actionable insights to refine your approach to tools and technology.

​RSVP Today!

Books That Help You Grow
2024-12-06 16:00 - 17:00
[URL to this listing: https://usercalendar.com/event/books-that-help-you-grow]

As the year draws to a close, join the UX Researchers’ Guild and our guest, Sam Ladner, as she shares some of her favorite books. This ‘must have’ reading list includes numerous titles that may not sound familiar, but they will certainly help you grow as a researcher and strategist.

Sam Ladner will share selections from her own reading list, describe how the books are useful, and discuss a few of her own takeaways. She will also discuss how exactly she found these books, how she managed to read and fit them in to her life, and how to get practical, professional value out of books that may seem out of the mainstream for UXRs. She will also share tips on how to make past reading useful for many years.

Join us for this fireside book discussion, hosted by Lija Hogan, and please feel free to share your own personal reading favorites. We’d love to hear them!

-> Register for free

Level Up Your Application & Interview Game
2024-12-09 09:30 - 12:00
[URL of this listing: https://usercalendar.com/event/level-up-your-application-amp-interview-game/]

Join us for a live Webinar with Nina and Javier, two seasoned UX professionals with over 30 years of combined experience working at Google. They’ve reviewed thousands of CVs, interviewed hundreds of candidates, and served on Google’s UX hiring committees.

We are on a mission to support the UX community in securing their next dream job, even in these challenging times. To help, we’ve created a comprehensive webinar that takes you through a typical UX hiring process, as it unfolds in most companies. We’ll cover each stage in detail, from CV screening and portfolio review to the screening interview, hiring manager interview, interview panel, and offer stage. For each phase, we’ll provide insights into the key stakeholders, offer preparation tips, and share strategies to help you learn, improve, and succeed.

This Webinar is completely free – because you deserve no less! We will record it, so UXers in different time zones around the world can watch it at their convenience. We will ensure to blur and anonymize the recording, so everyone participating can feel safe to ask questions.

Secure your spot in this webinar now: https://t.ly/yiS3X

Session Details:

– Date: Monday, December 9th

– Times:

IST: 7:00 -9:30 PM

CEST: 3:30 – 6:00 PM

ET: 9:30 AM – noon

PT: 6:30 AM – 9 AM

– Format: Webinar

– Recording: Yes, anonymized recording

Enroll in this session for free here: https://t.ly/yiS3X

Researching why customers churn (and how to reduce it)
2024-12-11 12:00 - 12:45 | Remote
[URL to this listing: https://usercalendar.com/event/researching-why-customers-churn-and-how-to-reduce-it/]

There are sales departments but no churn departments. However, understanding why customers churn and what could be changed to reduce it is vital for all businesses across industries.

In order to explore research techniques and approaches for understanding churn, I’ll be sitting down with Erica Gibson. As a UX research leader at companies like Telenor and SumUp, Erica has overseen research on churn in multiple industries and brings a wealth of experience in how to research this topic efficiently.

Agenda

1. Signs of churn – Proxies showing you will soon lose a customer2. When and how to research churning customers3. One-off vs continuous churn research4. Q&A

Key learnings

Erica will share her techniques and experiences on how to gather insights from churning customers, leaving you with a process blueprint that you can easily follow.

About Erica

Erica is the co-founder of Before You Code, a consultancy helping companies build products that delight customers. With a PhD in medical anthropology, Erica worked in academia for years before becoming a UX leader at companies like Telenor or SumUp.

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Scaling UX Research for Impact in 2025- A Live Demo of Great Question
2024-12-17 12:30 - 13:30
[URL of this listing: https://usercalendar.com/event/scaling-ux-research-for-impact-in-2025-a-live-demo-of-great-question/]

​The demand for impactful, scalable research is greater than ever, and leveraging research tools like Great Question is key to meeting this need. In this live demo of Great Question, we’ll showcase how an all-in-one UX research platform built for the enterprise can enhance scalability of your research efforts, and drive more actionable insights.

​Attendees will gain:

​A practical roadmap for scaling UX research efficiently – Discover proven strategies to extend research capabilities and democratize research across your organization.

​Hands-on insights into maximizing research impact – Learn how to recruit participants at scale, conduct interviews, surveys and tests, and analyze and share insights effectively.

​A live demo of Great Question’s features built for the enterprise – See firsthand how Great Question empowers research teams to scale their efforts while maintaining high quality research and insights.

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