Tool Talks
2024-12-05 12:00 - 18:00 (America/New_York)
[URL to this listing: https://usercalendar.com/event/tool-talks/]

​Join Great Question and the ResearchOps Community for an insightful virtual mini-conference that explores the perils and pleasures of tools in the research workplace. Tools can either enhance productivity and creativity or wreak havoc on workflows and work quality—this event unpacks it all!

​🗓 Date: Thursday, December 5, 2024

​🕒 Time: 4PM-10PM UTC; 12PM-6PM EST; 9AM-2PM PST

​📍 Location: Online

​🎟 Cost: Pay What You Can!

​What to Expect:

​Expert talks followed by interactive Q&A sessions.

​Dynamic panel discussions tackling real-world challenges with tools and processes.

​Practical takeaways for managing and integrating tools in professional environments.

​Hear from experts in the research fields on the following topics:

​Building Better Vendor Relationships

​Lessons Learned the Hard Way

​Evaluating AI Tools

​What to Expect in an Enterprise Procurement Cycle

​Evaluating Tools for Accessibility

​… And more!

​Featured Speakers

​Hear from a stellar lineup of Founders, ResearchOps Leaders, Designers, and Researchers from influential organizations like Adobe, AstraZeneca, Capital One, and more. These professionals bring unique insights and strategies for navigating the complex landscape of tools in research.

​Whether your focus is ReOps, UX Research or Design, this event will provide actionable insights to refine your approach to tools and technology.

​RSVP Today!

Books That Help You Grow
2024-12-06 16:00 - 17:00
[URL to this listing: https://usercalendar.com/event/books-that-help-you-grow]

As the year draws to a close, join the UX Researchers’ Guild and our guest, Sam Ladner, as she shares some of her favorite books. This ‘must have’ reading list includes numerous titles that may not sound familiar, but they will certainly help you grow as a researcher and strategist.

Sam Ladner will share selections from her own reading list, describe how the books are useful, and discuss a few of her own takeaways. She will also discuss how exactly she found these books, how she managed to read and fit them in to her life, and how to get practical, professional value out of books that may seem out of the mainstream for UXRs. She will also share tips on how to make past reading useful for many years.

Join us for this fireside book discussion, hosted by Lija Hogan, and please feel free to share your own personal reading favorites. We’d love to hear them!

-> Register for free

Level Up Your Application & Interview Game
2024-12-09 09:30 - 12:00
[URL of this listing: https://usercalendar.com/event/level-up-your-application-amp-interview-game/]

Join us for a live Webinar with Nina and Javier, two seasoned UX professionals with over 30 years of combined experience working at Google. They’ve reviewed thousands of CVs, interviewed hundreds of candidates, and served on Google’s UX hiring committees.

We are on a mission to support the UX community in securing their next dream job, even in these challenging times. To help, we’ve created a comprehensive webinar that takes you through a typical UX hiring process, as it unfolds in most companies. We’ll cover each stage in detail, from CV screening and portfolio review to the screening interview, hiring manager interview, interview panel, and offer stage. For each phase, we’ll provide insights into the key stakeholders, offer preparation tips, and share strategies to help you learn, improve, and succeed.

This Webinar is completely free – because you deserve no less! We will record it, so UXers in different time zones around the world can watch it at their convenience. We will ensure to blur and anonymize the recording, so everyone participating can feel safe to ask questions.

Secure your spot in this webinar now: https://t.ly/yiS3X

Session Details:

– Date: Monday, December 9th

– Times:

IST: 7:00 -9:30 PM

CEST: 3:30 – 6:00 PM

ET: 9:30 AM – noon

PT: 6:30 AM – 9 AM

– Format: Webinar

– Recording: Yes, anonymized recording

Enroll in this session for free here: https://t.ly/yiS3X

Researching why customers churn (and how to reduce it)
2024-12-11 12:00 - 12:45 | Remote
[URL to this listing: https://usercalendar.com/event/researching-why-customers-churn-and-how-to-reduce-it/]

There are sales departments but no churn departments. However, understanding why customers churn and what could be changed to reduce it is vital for all businesses across industries.

In order to explore research techniques and approaches for understanding churn, I’ll be sitting down with Erica Gibson. As a UX research leader at companies like Telenor and SumUp, Erica has overseen research on churn in multiple industries and brings a wealth of experience in how to research this topic efficiently.

Agenda

1. Signs of churn – Proxies showing you will soon lose a customer2. When and how to research churning customers3. One-off vs continuous churn research4. Q&A

Key learnings

Erica will share her techniques and experiences on how to gather insights from churning customers, leaving you with a process blueprint that you can easily follow.

About Erica

Erica is the co-founder of Before You Code, a consultancy helping companies build products that delight customers. With a PhD in medical anthropology, Erica worked in academia for years before becoming a UX leader at companies like Telenor or SumUp.

➡️ Register for free

Scaling UX Research for Impact in 2025- A Live Demo of Great Question
2024-12-17 12:30 - 13:30
[URL of this listing: https://usercalendar.com/event/scaling-ux-research-for-impact-in-2025-a-live-demo-of-great-question/]

​The demand for impactful, scalable research is greater than ever, and leveraging research tools like Great Question is key to meeting this need. In this live demo of Great Question, we’ll showcase how an all-in-one UX research platform built for the enterprise can enhance scalability of your research efforts, and drive more actionable insights.

​Attendees will gain:

​A practical roadmap for scaling UX research efficiently – Discover proven strategies to extend research capabilities and democratize research across your organization.

​Hands-on insights into maximizing research impact – Learn how to recruit participants at scale, conduct interviews, surveys and tests, and analyze and share insights effectively.

​A live demo of Great Question’s features built for the enterprise – See firsthand how Great Question empowers research teams to scale their efforts while maintaining high quality research and insights.

Register for free

[In-Person] SF UX Research Holiday Party
2024-12-18 20:30 - 2024-12-19 00:30 | Tacolicious, 741 Valencia St, San Francisco, CA 94110, USA, 741 Valencia St, San Francisco, CA, 94110, United States
[Link to this listing: https://usercalendar.com/event/sf-ux-research-holiday-party/]

Celebrate the season with the UX Research community at an exclusive holiday gathering hosted by Great Question and Steve Portigal.

​Mark your calendars for December 18th and join us at Tacolicious in San Francisco for a relaxed evening of socializing, networking, and inspiration. Connect with fellow research professionals, and enjoy festive drinks and snacks!

​Join us for a toast to a year of insights and innovation. 🥂

​About Our Hosts:

​Ned Dwyer: Ned is the Co-Founder and CEO of Great Question, the all-in-one UX research platform built for the enterprise. Recruit participants, run interviews, surveys, or prototype tests, and share what you learn with your team all on one easy-to-use platform.

​Steve Portigal: Steve Portigal is an accomplished user researcher, helping organizations build more mature user research practices. He is the author of Interviewing Users: How To Uncover Compelling Insights (now in a second edition) and Doorbells, Danger, and Dead Batteries: User Research War Stories. He’s also the host of the Dollars to Donuts podcast.

Register for free!

Making UX research matter to the business
2025-01-08 12:00 - 13:00 | Remote
[URL of this listing: https://usercalendar.com/event/making-ux-research-matter-to-the-business/]

UX research has been undergoing a dramatic shift, in both principle and practice. The need for agile decision-making has fueled demand for research and yet it is often unappreciated.

How can we reframe what we do, in order to ensure that human-centered research remains vital to businesses? And how do we address the lack of visibility that has been holding UX research teams back?

Join leading UX research experts as we explore these big questions in a 45min fireside chat and 15min Q&A.

Topics we will cover

How research repositories are holding us back

Reframing UX research assets as business assets

Beyond the report – presenting research to stakeholders

Our experts

Nikki Anderson – Founder @ The User Research Strategist

Dr. Ari Zelmanow – Product (UX) Research Leadership @ Twilio

Emily DiLeo – Founder @ The Current

Register for free here —> Link

Unable to make this time? Don’t worry, a recording of the webinar will be available on demand.

3 Practical Strategies for UXR Impact
2025-01-14 21:00 - 22:00
[URL of this listing: https://usercalendar.com/event/3-practical-strategies-for-uxr-impact/]

​Ruby Pryor, a global UX Research expert, will share trends in UX research and three practical strategies that researchers and research leaders can use to navigate those trends to increase their impact. She will also share her four-level framework for communicating UXR impact and lead a discussion of the categories and types of metrics that can be used to show the impact of our efforts.

➡️ Register for free

What I learned about validation techniques while building Airtime
2025-01-17 02:00 - 03:00 | Remote
[URL of this listing: https://usercalendar.com/event/what-i-learned-about-validation-techniques-while-building-airtime/]

Interviews, click prototypes, explainer videos, concierge services – the list of validation techniques seems endless. But how well do they really work?

To find out, I’ll be sharing my experiences as a guest lecturer at Shenkar Collage from the early days of building Airtime. The session is open for everyone.I don’t offer a silver bullet, but I hope that sharing my lessons from running specific experiments will help you run yours more successfully.

So, what will we explore? Here are a few techniques I’ll be covering, along with insights into my processes:

Discovery interviews

Focus groups

Opportunity scoring

Surveys

Explainer videos

Concierge services

LinkedIn message-fit campaigns

Register for free!

The Future of Strategic Research in an AI-First World
2025-01-23 12:00 - 13:00
[URL of this listing: https://usercalendar.com/event/the-future-of-strategic-research-in-an-ai-first-world/]

​In this session, join Nikki Anderson and Ned Dwyer as we explore how transformation in the research industry is reshaping the role of UX researchers and redefining how organizations approach research.

​Research leaders have an opportunity to embrace AI’s role in automating tactical tasks and empower their teams with scalable research processes. By leveraging tools like Great Question, organizations can democratize insights and make more data-based decisions. This shift positions researchers to take on more strategic, high-impact roles. We’ll discuss what it means to thrive as a researcher in an AI-first world and how to adapt to these industry changes.

​Attendees will gain:

​An understanding of how AI and democratization are reshaping research workflows

​How researchers can position themselves as strategic leaders as tactical research becomes democratized across the organization.

​Insights into tools and techniques for working alongside AI to amplify your impact.

​A forward-looking view of emerging trends and the skills researchers need to adapt and thrive in the evolving landscape.

​This session is ideal for UX researchers and research ops professionals eager to embrace the future of work as they advance in their careers, as well as team leaders seeking to position their organizations for long-term success in a rapidly evolving industry.

Register for free!

Where to use AI in the UX research process
2025-01-28 18:00 - 18:45 | Remote
[URL of this listing: https://usercalendar.com/event/where-to-use-ai-in-the-ux-research-process/]

AI tools are proliferating, with some promising to do all the synthesis of interviews in seconds and others offering insights from synthetic participants. The hard truth is that AI will increasingly permeate our workflows.

What you can control, however, is where in the UX research process you use AI wisely—and understand the level of trustworthiness you can expect from its results.

To help clarify the hype around AI and highlight where to approach it with caution, I’ll sit down with Caitlin Sullivan. Caitlin, who has over 10 years of UX research experience, runs a newsletter tracking the latest developments in AI for UX research and has meticulously tested over 110 AI solutions.

Agenda

1. Where to use – and not use – AI in the UX research process2. How to identify limitations and assess the trustworthiness of AI solutions3. Skills needed to maximize the benefits of AI4. Q&A

Key learnings

Caitlin will help you gain confidence in using AI by understanding the best deployment opportunities, the limitations, and how to enhance your skills for integrating AI into your work.

About Caitlin

Caitlin is a UX research expert with over a decade of experience working with companies like ManyPats and Soundtrack Your Brand. She has founded two businesses, one of which she sold in 2023. She is one of the few AI-literate professionals in the UX field.

Register for free!

Beyond Just Research: Expanding the Researcher Role
2025-01-29 11:00 - 12:00
[URL of this listing: https://usercalendar.com/event/beyond-just-research-expanding-the-researcher-role/]

More and more, research is being carried out by people who aren’t dedicated researchers.

What does this mean for the researcher role? And how can researchers bring value to a company in this brave new world?

It’s time to reshuffle how we think about the role! Join us for a session with Julian Della Mattia to learn how researchers can leverage their skillset to expand the role beyond just doing research.

Secure your spot by registering for the event now!

*All registrants will also receive a recording of the event.

➡️ Register for free

AMA with Nicolas: Early insights from a new ReOps leader
2025-01-30 12:00 - 13:00
[URL of this listing: https://usercalendar.com/event/ama-with-nicolas-early-insights-from-a-new-reops-leader/]

Join us for an AMA with Nicolas Lee, Senior Research Ops Manager at Alteryx, as he shares his early insights and experiences in this new role.

Don’t miss the chance to discuss topics like:

💡 Navigating the transition into a new Research Operations leadership role

📊 Setting early priorities for scaling impact

🔧 Building foundational systems and processes from scratch

🤝 Fostering collaboration across teams and stakeholders

🌟 Lessons learned and advice for aspiring ReOps leaders

🙋 Your questions!

Register for free!

Life After Tech: A UXr Guild Book Club Discussion
2025-02-13 14:00 - 15:00
[URL of this listing: https://usercalendar.com/event/life-after-tech-a-uxr-guild-book-club-discussion/]

Join us for an exclusive event hosted by the UX Researchers’ Guild featuring Debbie Levitt, author of Life After Tech. This thought-provoking session will explore what comes next when the tech world no longer feels like home—or when tech leaves you behind. Life After Tech provides inspiration, wisdom, and insights on proactively planning for a future beyond the tech industry. If you’re considering new work opportunities, forging a new career path, or navigating uncertainties about your career, this discussion is for you.

Register for free!

AMA with Ari: How can researchers lead in an era of AI and automation?
2025-02-20 12:00 - 13:00 | Remote
[URL of this listing: https://usercalendar.com/event/ama-with-ari-how-can-researchers-lead-in-an-era-of-ai-and-automation/]

AI is reshaping the research landscape — but it’s not replacing researchers. Instead, it’s giving them superpowers. So, how can Research and Research Ops professionals harness AI to maximize their impact? And what unique value do researchers bring that AI can’t replicate?

Join us for an AMA with Ari Zelmanow, Research Leader at Twilio, where we’ll explore the evolving role of researchers in an AI-driven world. Ari will dive into:

🤖 How AI is transforming research roles

💜 What makes human researchers indispensable

🧰 The evolving skill set researchers need to thrive

Join us as we unpack the impact of AI on research, what skills matter most now, and how to keep researchers at the center of great decision-making.

—-

📅 Thursday, Feb 13 at 12 pm ET

📍 Live AMA – Bring your questions!

Register for free!

Ableton’s research approach to crafting music hardware
2025-02-25 12:00 - 12:45 | Remote
[Link to this listing: https://usercalendar.com/event/abletons-research-approach-to-crafting-music-hardware/]

“Look, if you had one shot or one opportunity….” The famous line from Eminem doesn’t just apply to aspiring artists. Building hardware is expensive and oftentimes there is no quick fix if you got something wrong. So, does that make our palms sweaty?

To understand how music hardware UX research works and what we can learn from it, I’ll sit down with none other than Barbara Bencze. Barbara is a principal user researcher at Ableton who spent years conducting research for Move & Push. Push is Ableton’s prime music making hardware while Move is its latest product, hitting shelves in October 2024.

Register for free!

Breaking Past Research Order-taking
2025-02-26 12:00 - 13:00 | Remote
[URL of this listing: https://usercalendar.com/event/breaking-past-research-order-taking/]

UX research is at a pivotal moment; the need to transition from generating insights to enabling organizational change is becoming essential for establishing a critical business function.

But how can researchers position themselves as strategic advisors rather than service providers? And what approaches can help increase research visibility and influence across the organization to drive this change?

Agenda

Moving beyond transactional UX research
Research as catalysts for organisational learning
Increasing research visibility and its ability to influence

Join leading UX research experts, Emily DiLeo (Founder @ The Current) and Robin Beers (Founder @ Ubuntu Culture Company and Former Director of UX Research @ Workday) as we explore these big questions in a 45-minute fireside chat and 15-minute Q&A.

Register for free here —> Link

Unable to make this time? Don’t worry, a recording of the webinar will be available on demand.

[In-person] Research by the Sea
2025-02-27 09:00 - 2025-02-28 17:30 | Brighton Dome Studio Theatre, New Rd, Brighton, East Sussex, BN1 1UG, United Kingdom
[URL of this listing: https://usercalendar.com/event/research-by-the-sea/]

UX London presents a one-day conference in Brighton for design and research practitioners. Join the conversation and learn about the future of design research. Add a workshop day to take the learning even further.

Escape your research routine for a day by the seaside that will set your sights on a bright horizon for UX. Breathe the fresh air of ideas and learn new skills that will focus your research on a shared future for people, culture and planet.

We’re inviting some of the biggest, best brains in UX research to join us in Brighton to fill us in on emerging methodologies, novel perspectives and alternative ways to approach our research. The day will be filled with talks, presentations and demonstrations guaranteed to offer insight that will build your professional capabilities.

➡️ Register

Inside the ReOps Maturity Matrix: Meet the experts who shaped it
2025-03-06 12:00 - 13:00 | Remote
[URL of thist listing: https://usercalendar.com/event/inside-the-reops-maturity-matrix-meet-the-experts-who-shaped-it/]

The ReOps Maturity Matrix was built to help teams assess where they stand, identify opportunities for growth, and take actionable steps toward operational excellence. But how did it come together — and how can you use it to advance your own Research Ops function?

Join us for an interactive event featuring the six contributors behind the matrix as they discuss its creation, share their perspectives on ReOps maturity, and offer practical guidance on applying it to your work.

What to expect:

🎙️ Live panel discussion: Hear from all six contributors as they discuss how the matrix was built, the thinking behind its key areas, and how it can help teams scale research effectively.

💡 Collaborative breakout workshops: Join small-group discussions with the contributors to dive deeper into specific areas of the matrix, explore actionable steps, and get your questions answered.

No matter where you are in your ReOps journey, you’ll walk away with fresh insights, expert guidance, and actionable steps to level up your practice.

👉 Get your copy of the ReOps Maturity Matrix before the event so you can dive in, explore where your team stands, and bring your questions to the experts.

Register for free

Advancing Research 2025
2025-03-11 11:00 - 18:00 | Virtual
We’re challenging UXR practitioners to evolve, adapt, and conquer the future. Advancing Research 2025 isn’t just a conference—it’s your blueprint for the next five years of UXR. Join us at this live, online conference for three days that will transform your career.

Silent growth killers of products
2025-03-11 13:00 - 13:45 | Remote
[URL of this listing: https://airtimeux.com/pages/webinars/silent-growth-killers-of-products]

Growth is the lifeline of any tech product. When user engagement drops and new sign-ups slow down, investors lose confidence, and your company’s future becomes uncertain. The worst part? Many product teams don’t see it coming.

To stay ahead, you need to recognize the early warning signs of stagnation and know how to pivot before it’s too late.

That’s why I’m sitting down with Shannon Vettes, CEO of Usersnap and a veteran product leader with over 20 years of experience.

Agenda

1. The product decisions that silently kill growth2. Early indicators that your product is losing traction3. Actionable tactics & using feedback to revive a struggling product4. Live Q&A with Shannon

Key learnings

Shannon will break down real-world, practical examples of how product choices—big and small—can make or break growth. You’ll walk away with easy-to-try strategies to safeguard your product’s momentum and set it up for long-term success.

About Shannon

Shannon is a seasoned product leader with a career spanning over 20 years at companies like BlaBlaCar or Acquia. She is also an active mentor & lecturer at Product School or Women in Product. As the CEO of Usersnap, she helps digital products turn customer feedback into powerful insights.

Measuring Impact & Effort: How the Researcher Effort Score Can Help
2025-03-12 14:00 - 15:00
​In this session, join Ned Dwyer and Pedro Vargas as they explore the importance of measuring research effort and impact through the Researcher Effort Score.

​Pedro’s development of the Researcher Effort Score—a metric similar to the Customer Effort Score—quantifies how easy or difficult it is to conduct research within an organization. This transforms the way companies demonstrate the impact of research, proving that it extends far beyond administrative work.

​With research teams under increasing pressure to do more with less, measuring impact has never been more important. This session will explore:

​How the Researcher Effort Score works and why it matters.
​Tactical ways to measure and communicate the impact of research and ResearchOps
​How Great Question supports research teams in tracking and improving their researcher effort score.

​This session is perfect for ResearchOps professionals, senior researchers, and organizational leaders aiming to streamline research processes and demonstrate the value of research and research ops.

The Future Researcher
2025-03-20 12:00 - 13:00
[URL of this listing: https://usercalendar.com/event/the-future-researcher/]

Live Session & AMA with Dualo Founders

The research landscape is evolving — fast. For years, researchers have relied on experience, intuition, and traditional methods to drive decision making. But AI is transforming industries at an unprecedented pace, and research is no exception. By 2030, the role of the researcher will look drastically different from today.

Join Nick Russell & Dan Robins, Co-Founders of Dualo, for a Live AMA & Interactive Session where they’ll break down:

🚀 AI & Research Reality Check: Have we been sold the wrong AI dream?

🔍 Where AI Actually Helps: The most valuable applications of AI in research that you should already be using.

🧠 The Role of The Future Researcher: Predictions on what day-to-day research will look like in 2030 based on hard evidence, not hype.

📢 Overcoming AI Resistance: Practical strategies to navigate skepticism, security concerns, and privacy challenges, to help you drive AI adoption in your team.

If you work in CX, UX, Market Insights, or any insight-driven role, now is the time to be part of this transformation and ensure researchers remain at the core of strategic decision-making.

Why You Can’t Afford to Miss This

✅ No Fluff, Actionable Takeaways – This isn’t just another AI talk. Expect fresh perspectives and practical strategies you can apply immediately.

✅ Real-World Examples – See how leading organisations are already leveraging AI to usher in a new era of research — where AI augments, not replaces, researchers.

✅ Interactive & Engaging – Take part in provocative polls, ask any question to our speakers, and join an open debate on AI’s evolving role in research.

Register for free!

ResearchOps Real Talk: AMA with THE ResearchOps Expert
2025-03-25 15:00 - 15:30
[Link to this listing: https://usercalendar.com/event/researchops-real-talk-ama-with-the-researchops-expert/]

Got a question about ResearchOps or scaling research across your organization that’s just burning you up inside?

Ever wished you could get a trustworthy answer from an expert?

Now’s your chance!

Join us for an AMA (Ask Me Anything) session with the person who put ResearchOps on the map, Kate Towsey!

*Send in your questions early to put them at the top of the pile.

Register for free!

Roadmapping Research Operations
2025-03-27 02:00 - 03:00
[URL of this listing: https://usercalendar.com/event/roadmapping-research-operations/]

The UX Researchers’ Guild is pleased to host Kasey Canlas, a seasoned UX Research Operations leader, who will discuss Roadmapping ResearchOps. Kasey will share insights for building and scaling effective research operations within organizations.

Register for free!

How to use the Delight Grid to create emotional attachment to products
2025-04-01 12:00 - 12:45 | Remote
[URL of this listing: https://usercalendar.com/event/how-to-use-the-delight-grid-to-create-emotional-attachment-to-products/]

Want customers to love your product – and keep coming back? 💡

You’ve probably heard of the Kano Model—the go-to framework for classifying features into Must-haves, Performance boosters, and Delighters. And let’s be real, it’s the Delighters that set great products apart. But here’s the big question:

👉 Which Delighters should you build to create deep emotional connections with your users?

To answer this, I’ll be joined by Nesrine Changuel, the creator of the Delight Grid 🎯. Her framework helps product teams strike the perfect balance between functional and emotional motivators. As a former Google & Spotify product manager, she knows exactly how to build features that don’t just work—they wow.

Agenda

1. The Kano Model & why Delighters matter2. How functional & emotional motivators shape user attachment3. A deep dive into the Delight Grid4. Q&A – your chance to ask Nesrine anything!

Key Learnings

Nesrine will share a powerful framework to help you prioritize Delighters and build a portfolio that keeps users hooked.

About Nesrine

Currently the Career Lab Director for the Product Management track at ESSEC Global MBA, Nesrine has worked on products like Google Meet or Spotify’s video features, thereby bringing video podcasts to millions. She’s also been a lecturer at INSEAD and Product School, guiding the next generation of product leaders.

Register for free!

How internal personas help you deliver key messages to stakeholders
2025-04-15 12:00 - 12:45 | Remote
[URL of this listing: https://usercalendar.com/event/how-internal-personas-help-you-deliver-key-messages-to-stakeholders/]

Have you ever grown angry thinking “But I’ve explained this 1,000 times!” when talking to a colleague or superior?

More often than not, the reason your messages don’t land has nothing to do with the intelligence or attention of the person. It has something to do with their personality.

To understand how personality types shape how we prefer to receive information, I’ll sit down with Naresh Shan, co-founder of DesignOps Aligned. Having worked for years with product & design teams, Naresh has found that developing internal personas using Thomas Erikson’s framework from ‘Surrounded by Idiots’ can effectively alleviate communication problems.

Agenda

1. Personality types and how they influence workplace dynamics2. How to build internal personas3. How to use personas to tailor your communication to stakeholders4. Q&A

Key Learnings

Naresh will provide you with a blueprint to develop your internal personas helping you minimize misunderstandings and communicate more effectively with your stakeholders.

About Naresh

Naresh is the co-founder of DesignOps Aligned, which helps product teams optimize their processes with DesignOps methodologies. His career spans over 15 years, and he’s seen it all – having been a developer, UI designer and UX / design ops leader at companies like Johnson Controls. He is also the host of the Design Ops Podcast Show.

Register for free!

Flight Centre Travel Group – Leisure’s Playbook for Research Democratization
2025-04-15 19:00 - 20:00
​[URL of this listing: https://usercalendar.com/event/flight-centre-travel-group-leisures-playbook-for-research-democratization/]
Democratization of UX research is transforming how organizations generate and leverage insights. While empowering more teams to conduct research leads to faster decision-making and greater customer centricity, it also presents challenges—ensuring consistency, maintaining research quality and rigor, and avoiding misinterpretation.
​In this session, Will Yanko, PhD, Senior Researcher & Research Operations Coordinator at Flight Centre Travel Group – Leisure, joins us to share how he has successfully democratized research within a global company of 3,000 employees, despite having only two full-time researchers. Will has extensive experience in research and has led Flight Centre towards a culture of customer-centricity through an innovative research empowerment program.
​In this session, we’ll explore:

​How Flight Centre empowers teams to conduct research effectively
​Real-world strategies for scaling research while ensuring rigor and consistency
​Overcoming barriers to democratization, from funding limitations to tool consolidation
​Measuring the ROI of research
​What to look for in research tooling to support democratization

​Plus, take home Will’s research framework template!
​This webinar is ideal for UX researchers, ResearchOps professionals or organizational leaders looking for real-world insights on how to successfully scale research across the organization.
Register for free!

Certified UX Design and AI 3-day course in Zürich
2025-04-22 10:00 - 2025-04-24 17:00
Grüezi! 👋🏻 Ready to dive into UX design like a pro? Join our CPD-accredited, hands-on 3-day workshop run by an ex-Microsoft senior UX designer from London 🇬🇧.
We’ll cover everything from business and user research to wireframing with grid systems and style guides, plus usability and A/B testing. And because we like working smarter, not harder, we’ll also explore how AI can boost your design workflow.
🗓️ Day 1 — UX research, user journey mapping, usability and A/B testing, conversion tracking + practical exercises.

🗓️ Day 2 — Hands-on project work, prototyping UI of a mobile app in Figma, using 12-column grid, creating design system + testing on a real device.

🗓️ Day 3 — More hands-on project work, designing a desktop app from scratch + techniques on how to streamline your design process with AI.

💼 You’ll work on various projects with plenty of practical exercises and receive real-time feedback by your tutor.

📍 The classes are run in-person at Engimattstrasse 14, 8002 Zürich, Switzerland. 🍴 Lunch, tea, coffee, and water provided throughout the day.

Webinar: Why Good Design is Good for Business
2025-04-22 11:00 - 12:00
[URL of this listing: https://usercalendar.com/event/webinar-why-good-design-is-good-for-business/]

Driving Impact with Ashton Snook

Good design isn’t just about aesthetics—it’s a key business accelerator. Thoughtful, research-driven design decisions can drive revenue, improve retention, and optimize costs. But how do you prove that value?

‍Join us for an exclusive conversation with Ashton Snook, Head of Design & Research at Vodafone, as we explore how design is shaping business success and why investing in quality research is more important than ever.

Register for free!
