Everyone talks about the promise of research repositories and their power to unlock insights and drive UX research usage. But if that’s the case, why do so many fail to socialise research and engage stakeholders? That’s what we want to uncover. Join us for a session with an industry expert who knows what it takes...
Collecting lots of learnings and insights doesn’t necessarily add up to making an impact. This is something that Jake Burghardt, author of “Stop Wasting Research”, has seen firsthand throughout his 20+ years in the field. Thankfully, he's got some great tips to help make “unaddressed” research more useful for product development, and keep “top insights”...
Every research team struggles with the same challenge: how to communicate insights in a way that actually changes minds and drives action. In this session, Jesse Livingston, ServiceNow’s first dedicated research communications manager, will share his playbook for making research resonate. Jesse will explore how storytelling, structure, and strategic timing can elevate research from informative...
Every research team struggles with the same challenge: how to communicate insights in a way that actually changes minds and drives action. In this session, Jesse Livingston, ServiceNow’s first dedicated research communications manager, will share his playbook for making research resonate. Jesse will explore how storytelling, structure, and strategic timing can elevate research from informative...
It’s been 8 years since the original 8 Pillars of User Research helped shape the foundation of ResearchOps. Now, with the rise of AI, evolving team structures, and the growing pressure to democratize research, the field is shifting rapidly — and so are the people and environments that shape it. In the kickoff of our...