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DTSTART;TZID=America/New_York:20250415T120000
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SUMMARY:How internal personas help you deliver key messages to stakeholders
DESCRIPTION:[URL of this listing: https://usercalendar.com/event/how-internal-personas-help-you-deliver-key-messages-to-stakeholders/] \n\n\n\nHave you ever grown angry thinking “But I’ve explained this 1\,000 times!” when talking to a colleague or superior? \n\n\n\nMore often than not\, the reason your messages don’t land has nothing to do with the intelligence or attention of the person. It has something to do with their personality. \n\n\n\nTo understand how personality types shape how we prefer to receive information\, I’ll sit down with Naresh Shan\, co-founder of DesignOps Aligned. Having worked for years with product & design teams\, Naresh has found that developing internal personas using Thomas Erikson’s framework from ‘Surrounded by Idiots’ can effectively alleviate communication problems. \n\n\n\nAgenda \n\n\n\n1. Personality types and how they influence workplace dynamics2. How to build internal personas3. How to use personas to tailor your communication to stakeholders4. Q&A \n\n\n\nKey Learnings \n\n\n\nNaresh will provide you with a blueprint to develop your internal personas helping you minimize misunderstandings and communicate more effectively with your stakeholders. \n\n\n\nAbout Naresh \n\n\n\nNaresh is the co-founder of DesignOps Aligned\, which helps product teams optimize their processes with DesignOps methodologies. His career spans over 15 years\, and he’s seen it all – having been a developer\, UI designer and UX / design ops leader at companies like Johnson Controls. He is also the host of the Design Ops Podcast Show. \n\n\n\nRegister for free!
URL:https://usercalendar.com/event/how-internal-personas-help-you-deliver-key-messages-to-stakeholders/
LOCATION:Remote
CATEGORIES:Webinars
ATTACH;FMTTYPE=image/png:https://usercalendar.com/wp-content/uploads/2025/03/Copy-of-newsletter-19-1.png
ORGANIZER;CN="Airtime":MAILTO:kdakos@airtimeux.com
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DTSTART;TZID=America/New_York:20250415T190000
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DTSTAMP:20260505T105830
CREATED:20250406T212322Z
LAST-MODIFIED:20250406T212324Z
UID:10000208-1744743600-1744747200@usercalendar.com
SUMMARY:Flight Centre Travel Group – Leisure’s Playbook for Research Democratization
DESCRIPTION:​[URL of this listing: https://usercalendar.com/event/flight-centre-travel-group-leisures-playbook-for-research-democratization/] \nDemocratization of UX research is transforming how organizations generate and leverage insights. While empowering more teams to conduct research leads to faster decision-making and greater customer centricity\, it also presents challenges—ensuring consistency\, maintaining research quality and rigor\, and avoiding misinterpretation. \n​In this session\, Will Yanko\, PhD\, Senior Researcher & Research Operations Coordinator at Flight Centre Travel Group – Leisure\, joins us to share how he has successfully democratized research within a global company of 3\,000 employees\, despite having only two full-time researchers. Will has extensive experience in research and has led Flight Centre towards a culture of customer-centricity through an innovative research empowerment program. \n​In this session\, we’ll explore: \n\n​How Flight Centre empowers teams to conduct research effectively\n​Real-world strategies for scaling research while ensuring rigor and consistency\n​Overcoming barriers to democratization\, from funding limitations to tool consolidation\n​Measuring the ROI of research\n​What to look for in research tooling to support democratization\n\n​Plus\, take home Will’s research framework template! \n​This webinar is ideal for UX researchers\, ResearchOps professionals or organizational leaders looking for real-world insights on how to successfully scale research across the organization. \nRegister for free!  
URL:https://usercalendar.com/event/flight-centre-travel-group-leisures-playbook-for-research-democratization/
CATEGORIES:Case Studies,Webinars
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