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AI minus UX: A Cautionary Tale
June 4 @ 12:00 pm – 1:00 pm EDT

[URL of this listing: https://usercalendar.com/event/ai-minus-ux-a-cautionary-tale/]
Continuing our summer of AI-specific sessions, we’ll be hearing from Lauren Zack, an award winning senior leader in User Experience (UX), User Research, User Interaction Design and Usability Engineering. In this session, Lauren will look at what happens when you deploy AI without considering the humans who need to use it.
In the case study Lauren will examine, the leading company was trying to streamline the title search process, which traditionally involves extensive manual work and is often extremely time-consuming.