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Leading with Impact: Measuring What Matters in ResearchOps
October 23 @ 4:00 pm
[URL of this listing: https://usercalendar.com/event/leading-with-impact-measuring-what-matters-in-researchops/]
As research operations continue to mature, leaders are increasingly challenged to show clear, measurable impact, not just in what gets done, but in how it shapes decision-making, culture, and business outcomes. In this session, Pedro Vargas explores how to elevate ResearchOps from a support function to a strategic force within the organization.
Pedro will unpack:
Defining and demonstrating ResearchOps impact – focusing on outcomes over activities to show how research drives decisions, shapes culture, and fuels growth.
Using metrics to tell a compelling story – identifying what to measure, how to interpret data meaningfully, and when to go beyond numbers to capture the full value of research.
Building trust and influence with leadership – communicating impact clearly when navigating high-stakes contexts.
You’ll walk away with actionable strategies for quantifying and communicating impact, strengthening relationships with leadership, and embedding ResearchOps as a trusted, influential partner across your organization.