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The UX of AI: Research-Backed Best Practices for Designing AI Interfaces
June 17 @ 1:00 pm – 2:00 pm EDT
[URL of this listing: https://usercalendar.com/event/the-ux-of-ai-research-backed-best-practices-for-designing-ai-interfaces/]
AI-powered features are becoming more embedded in everyday products. Yet, users struggle to find, trust, and effectively use AI-powered interfaces, leading to missed opportunities and frustrating experiences.
In this session, Kate Moran, VP of Research & Content at Nielsen Norman Group, will share practical, research-backed insights on how UX researchers and designers can evaluate and improve AI-driven experiences.
Kate will break down:
- Why AI feature discoverability is a major issue, and how research can help solve it
- How to approach AI explainability and trust, ensuring users understand and feel confident in AI outputs
- Best practices for usability testing of AI features
This session is perfect for UX researchers, designers, and product teams embedding AI-powered features in their product. Whether you’re already testing AI usability or just getting started, you’ll leave with tactical guidance for making AI experiences more user-friendly and effective.
