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Turning Existing Insights into Future Impact

Collecting lots of learnings and insights doesn’t necessarily add up to making an impact. This is something that Jake Burghardt, author of “Stop Wasting Research”, has seen firsthand throughout his...

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The Art of Research Communication

Every research team struggles with the same challenge: how to communicate insights in a way that actually changes minds and drives action. ​In this session, Jesse Livingston, ServiceNow’s first dedicated...