Everyone talks about the promise of research repositories and their power to unlock insights and drive UX research usage. But if that’s the case, why do so many fail to socialise research and engage stakeholders? That’s what we want to uncover. Join us for a session with an industry expert who knows what it takes...
What if every decision your company made was backed by real, actionable insights? Join us to explore how Maze's Research Maturity Model offers a clear path to evolve your research practice from one-off projects to a scalable system that drives more confident decisions. Learn how researchers can lead this transformation by empowering teams at all levels—from...
Collecting lots of learnings and insights doesn’t necessarily add up to making an impact. This is something that Jake Burghardt, author of “Stop Wasting Research”, has seen firsthand throughout his 20+ years in the field. Thankfully, he's got some great tips to help make “unaddressed” research more useful for product development, and keep “top insights”...
Every research team struggles with the same challenge: how to communicate insights in a way that actually changes minds and drives action. In this session, Jesse Livingston, ServiceNow’s first dedicated research communications manager, will share his playbook for making research resonate. Jesse will explore how storytelling, structure, and strategic timing can elevate research from informative...
In 2025 and beyond, the most effective companies don’t just conduct research—they learn from it, across teams and at speed. With AI making it easier to uncover patterns and streamline workflows, turning insights into action is more achievable than ever, especially when paired with human empathy and expertise. In this session, we’ll look at how...
It’s been 8 years since the original 8 Pillars of User Research helped shape the foundation of ResearchOps. Now, with the rise of AI, evolving team structures, and the growing pressure to democratize research, the field is shifting rapidly — and so are the people and environments that shape it. In the kickoff of our...
AI Club is a chance to learn from experts who are experimenting with new AI tools in research. The club format enables you to dive deeper by participating in a series of meetings, observing demonstrations, meeting others who are passionate about AI, and getting inspired. Join us for the first session of AI Club: Getting...
AI has changed the game for UX research analysis. But with how quickly everything is evolving, it’s fair to ask: are we using AI effectively and responsibly? Join us for a session with Nick Babich where he'll share best practices, common pitfalls, and real-world examples of human-AI workflows that enhance speed, quality, and scale without...
AI is no longer an experiment, it’s shaping the core of how the world is designed, built, and experienced. But in a world where AI can be faster, more consistent, and even more personalized than humans, how do you decide when to lead with AI and when to prioritize human touch? Join Noam Segal, trained...
State of User Research '25 author Liz Steelman is joined by an expert panel of UX research and ReOps professionals to unpack the tailwinds, headwinds, and most intriguing findings from our latest report, including: Register for free!
Start your day with Great Question, fellow design and research teams, and DDX attendees for an energizing morning run along San Diego’s scenic Embarcadero. We’ll meet at The Lane by the Convention Center for a flat, 5K out-and-back along the waterfront, taking in Seaport Village, the USS Midway, and Waterfront Park, before returning to...
Research isn’t the outcome, it’s the output. And it’s really only impactful when paired with skills like effective ideation, collaboration, and communication. The future of UX research lies in adopting a more strategic mindset. One that ensures research influences priorities, shapes product direction, and actually gets used. In this session, Sahar Chung, Director of Product...