📆 Date: Jan 29, 2025🕔 Time: 12:00 p.m. EST / 6:00 p.m. CET / 9:00 a.m. PST📍 Location: Online💸 Free event 🎙 Speaker and topic: Topic: Using AI in UX Research Analysis, Synthesis, and Reporting Speaker: Debbie Levitt, Lead UXR & Strategist, Founder of Delta CX Moderator: Petra Rajkov, User Researcher @UXtweak 🧐...
In this session, Sara Ulius-Sabel (Sr. Staff UX Researcher at ServiceNow) explores how Lean Thinking — a systematic approach originating from Toyota's manufacturing practices — can transform how we approach UX research operations. Research teams are under increasing pressure to deliver more value with constrained resources. But what if the real problem isn't doing more...
As research operations continue to mature, leaders are increasingly challenged to show clear, measurable impact, not just in what gets done, but in how it shapes decision-making, culture, and business outcomes. In this session, Pedro Vargas explores how to elevate ResearchOps from a support function to a strategic force within the organization. Pedro will unpack:...