January 28 @ 12:00 pm – 1:00 pm EST

[URL of this listing: https://usercalendar.com/event/lean-thinking-in-ux-research-maximizing-value-minimizing-waste/]

In this session, Sara Ulius-Sabel (Sr. Staff UX Researcher at ServiceNow) explores how Lean Thinking — a systematic approach originating from Toyota’s manufacturing practices — can transform how we approach UX research operations.

Research teams are under increasing pressure to deliver more value with constrained resources. But what if the real problem isn’t doing more with less, but rather eliminating what doesn’t add value in the first place? Sara will share how Lean Thinking helped her identify and eliminate waste throughout her career, from UX design and user research at Whirlpool to UX research at ServiceNow.

We’ll explore the seven types of waste in research operations (waiting, defects, over-processing, inventory, motion, overproduction, and transportation) and how to systematically identify and eliminate them. We’ll also discuss a timely new dimension: How does AI fit into Lean Thinking? As AI becomes both a producer of research artifacts and a consumer of our inputs, how can we use this shift as a catalyst to fundamentally rethink value and waste?

Attendees will gain:

• A framework for identifying the seven types of waste in their research operations
• Practical strategies to minimize waste and maximize value for stakeholders
• Understanding of how to apply Lean principles to AI integration in research
• Actionable steps to audit and improve their research workflows

This session is ideal for UX researchers, research ops professionals, and research leaders seeking to operate more efficiently and deliver greater impact.

The post Lean Thinking in UX Research: Maximizing Value, Minimizing Waste appeared first on All UX Research Events.

April 22, 2025 @ 10:00 am – April 24, 2025 @ 5:00 pm EDT

Grüezi! Ready to dive into UX design like a pro? Join our CPD-accredited, hands-on 3-day workshop run by an ex-Microsoft senior UX designer from London .

We’ll cover everything from business and user research to wireframing with grid systems and style guides, plus usability and A/B testing. And because we like working smarter, not harder, we’ll also explore how AI can boost your design workflow.

The post Certified UX Design and AI 3-day course in Zürich appeared first on All UX Research Events.

March 11, 2025 @ 11:00 am – 6:00 pm EDT

The post Advancing Research 2025 appeared first on All UX Research Events.

March 12, 2025 @ 2:00 pm – 3:00 pm EDT

• ​How the Researcher Effort Score works and why it matters.
• ​Tactical ways to measure and communicate the impact of research and ResearchOps
• ​How Great Question supports research teams in tracking and improving their researcher effort score.

The post Measuring Impact & Effort: How the Researcher Effort Score Can Help appeared first on All UX Research Events.

July 2, 2025 @ 12:00 pm – 1:30 pm EDT

 Time: 6:00 p.m. CET / 12:00 p.m. EST / 9:00 a.m. PST  Location: Online Free event *** Speaker and topic: Topic: Overcoming the Challenges of Enterprise UX Speaker: Stéphanie Walter, UX Researcher & Strategist, Inclusive Product Designer Moderator: Tadeas Adamjak, Head of Growth at UXtweak, UX/CX Consultant About the presentation: Join our live Q&A with Stéphanie Walter as we dive into practical solutions for overcoming the unique challenges of Enterprise UX. Learn how to design systems and software that not only work but also create a positive employee experience across complex, large-scale environments. Registration: This event, organized by UXtweak, is open to anyone with an interest in UX research.Can’t make it to the live session? Register anyway – we’ll send you the recording! But keep in mind, you’ll miss the chance to participate in the live Q&A with Stéphanie. About the speaker: Stéphanie is a User Researcher and Inclusive Designer who focuses on building user-centered, inclusive and accessible products and services. She spent the last 13+ years helping her clients deliver successful projects in different industries (bank, finance, automotive, academics, healthcare, press, travel, etc.) She likes to share her passion for her UX work all around the world. She has taken this beyond her successful blog, conferences and workshops. She discusses a wide range of topics, including enterprise UX, cognitive biases, inclusive design, design process and designer – developer relationship. You can follow her on social media for qualitative curated UX design content.

The post Live Q&A: Overcoming the Challenges of Enterprise UX w/ Stéphanie Walter appeared first on All UX Research Events.

October 6, 2025 @ 6:30 am – October 8, 2025 @ 11:00 am EDT

[URL of this listing: https://usercalendar.com/event/uxcon-vienna/]

uxcon vienna is back from October 6–8, 2025, at MAK and weXelerate for its 5th anniversary edition!

Join 600 amazing people from 43 countries as uxcon vienna celebrates five years of bringing the global UX community together. With 50 international experts, engaging talks, interactive sessions, in-depth workshops, and a fun side program, uxcon vienna is the place to be for sharing knowledge, networking, and supercharging your career. Don’t miss Europe’s friendliest UX conference!

The post uxcon vienna appeared first on All UX Research Events.

March 11, 2025 @ 1:00 pm – 1:45 pm EDT

[URL of this listing: https://airtimeux.com/pages/webinars/silent-growth-killers-of-products]

Growth is the lifeline of any tech product. When user engagement drops and new sign-ups slow down, investors lose confidence, and your company’s future becomes uncertain. The worst part? Many product teams don’t see it coming.

To stay ahead, you need to recognize the early warning signs of stagnation and know how to pivot before it’s too late.

That’s why I’m sitting down with Shannon Vettes, CEO of Usersnap and a veteran product leader with over 20 years of experience.

Agenda

1. The product decisions that silently kill growth
2. Early indicators that your product is losing traction
3. Actionable tactics & using feedback to revive a struggling product
4. Live Q&A with Shannon

Key learnings

Shannon will break down real-world, practical examples of how product choices—big and small—can make or break growth. You’ll walk away with easy-to-try strategies to safeguard your product’s momentum and set it up for long-term success.

About Shannon

Shannon is a seasoned product leader with a career spanning over 20 years at companies like BlaBlaCar or Acquia. She is also an active mentor & lecturer at Product School or Women in Product. As the CEO of Usersnap, she helps digital products turn customer feedback into powerful insights.

The post Silent growth killers of products appeared first on All UX Research Events.

January 28, 2025 @ 6:00 pm – 6:45 pm EST

[URL of this listing: https://usercalendar.com/event/where-to-use-ai-in-the-ux-research-process/]

AI tools are proliferating, with some promising to do all the synthesis of interviews in seconds and others offering insights from synthetic participants. The hard truth is that AI will increasingly permeate our workflows.

What you can control, however, is where in the UX research process you use AI wisely—and understand the level of trustworthiness you can expect from its results.

To help clarify the hype around AI and highlight where to approach it with caution, I’ll sit down with Caitlin Sullivan. Caitlin, who has over 10 years of UX research experience, runs a newsletter tracking the latest developments in AI for UX research and has meticulously tested over 110 AI solutions.

Agenda

1. Where to use – and not use – AI in the UX research process
2. How to identify limitations and assess the trustworthiness of AI solutions
3. Skills needed to maximize the benefits of AI
4. Q&A

Key learnings

Caitlin will help you gain confidence in using AI by understanding the best deployment opportunities, the limitations, and how to enhance your skills for integrating AI into your work.

About Caitlin

Caitlin is a UX research expert with over a decade of experience working with companies like ManyPats and Soundtrack Your Brand. She has founded two businesses, one of which she sold in 2023. She is one of the few AI-literate professionals in the UX field.

Register for free!

The post Where to use AI in the UX research process appeared first on All UX Research Events.

December 11, 2024 @ 12:00 pm – 12:45 pm EST

[URL to this listing: https://usercalendar.com/event/researching-why-customers-churn-and-how-to-reduce-it/]

There are sales departments but no churn departments. However, understanding why customers churn and what could be changed to reduce it is vital for all businesses across industries.

In order to explore research techniques and approaches for understanding churn, I’ll be sitting down with Erica Gibson. As a UX research leader at companies like Telenor and SumUp, Erica has overseen research on churn in multiple industries and brings a wealth of experience in how to research this topic efficiently.

Agenda

1. Signs of churn – Proxies showing you will soon lose a customer
2. When and how to research churning customers
3. One-off vs continuous churn research
4. Q&A

Key learnings

Erica will share her techniques and experiences on how to gather insights from churning customers, leaving you with a process blueprint that you can easily follow.

About Erica

Erica is the co-founder of Before You Code, a consultancy helping companies build products that delight customers. With a PhD in medical anthropology, Erica worked in academia for years before becoming a UX leader at companies like Telenor or SumUp.

Register for free

The post Researching why customers churn (and how to reduce it) appeared first on All UX Research Events.

October 24, 2024 @ 12:00 pm – 1:30 pm EDT

[URL to this listing: https://usercalendar.com/event/webinar-how-to-spark-innovation-with-strategic-research-w-kevin-liang/]

Date: October 24, 2024

Time: 6:00 p.m. CET / 12:00 p.m. EST / 9:00 a.m. PST

Location: Online

Free event

Speaker and topic

Topic: How to Spark Innovation With Strategic Research

Speaker: Kevin Liang, UX Researcher & Educator, Founder of Zero to UX

Moderator: Marek Štrba, Enterprise UX consultant at UXtweak

About the presentation

Discover how to break free from the cycle of tactical research that often limits creativity and explore strategies to align UX research with broader business goals. Learn how strategic, long-term research can drive impactful innovation and inspire meaningful change in your product development process.

About the speaker

Kevin is a UX Researcher and consultant with over 14 years of behavioral research experience, a decade of which in the UX industry at various Fortune 500 companies as well as startups. He is also the founder of Zero to UX academy, where he educates the next generation of badass UX leaders.

Register for free

The post Webinar: How to Spark Innovation With Strategic Research w/Kevin Liang appeared first on All UX Research Events.