We’ll be sharing a three step plan that your research team can follow to build a scalable knowledge repository and transform your insights into org-wide impact - regardless of the tools and methods you’re already using. You will learn: 💡 The three knowledge management obstacles holding research teams back; and how to overcome them 🛠️...

Over the past 25 years, Steve Portigal has seen tremendous growth in user research as a community of practice, as an industry, and as a career. Steve will look at some of the changes that he’s experienced and observed—positive, negative, or otherwise. He’ll share some of the potentially overlooked opportunities to advance our field, issues...

Sometimes when we share research findings, we hear back, “We already knew that.” In this talk, I’ll examine why that happens, and what we can do about it. Sometimes, it’s a cognitive bias, called hindsight bias and also known as the “knew it all along” phenomenon. But there are other causes and we can adjust...

The biggest research event of the year is back for its seventh edition. Block off your calendars, because UXRConf 2024 is coming at you on Thursday June 6, live from the Fort Mason Center in downtown San Francisco. Whether you’re joining in-person or online, meet our newest roster of speakers, creatively solving problems on the...