January 28 @ 12:00 pm – 1:00 pm EST

[URL of this listing: https://usercalendar.com/event/lean-thinking-in-ux-research-maximizing-value-minimizing-waste/]

In this session, Sara Ulius-Sabel (Sr. Staff UX Researcher at ServiceNow) explores how Lean Thinking — a systematic approach originating from Toyota’s manufacturing practices — can transform how we approach UX research operations.

Research teams are under increasing pressure to deliver more value with constrained resources. But what if the real problem isn’t doing more with less, but rather eliminating what doesn’t add value in the first place? Sara will share how Lean Thinking helped her identify and eliminate waste throughout her career, from UX design and user research at Whirlpool to UX research at ServiceNow.

We’ll explore the seven types of waste in research operations (waiting, defects, over-processing, inventory, motion, overproduction, and transportation) and how to systematically identify and eliminate them. We’ll also discuss a timely new dimension: How does AI fit into Lean Thinking? As AI becomes both a producer of research artifacts and a consumer of our inputs, how can we use this shift as a catalyst to fundamentally rethink value and waste?

Attendees will gain:

• A framework for identifying the seven types of waste in their research operations
• Practical strategies to minimize waste and maximize value for stakeholders
• Understanding of how to apply Lean principles to AI integration in research
• Actionable steps to audit and improve their research workflows

This session is ideal for UX researchers, research ops professionals, and research leaders seeking to operate more efficiently and deliver greater impact.

The post Lean Thinking in UX Research: Maximizing Value, Minimizing Waste appeared first on All UX Research Events.

January 29 @ 12:00 pm – 1:30 pm EST

[URL of this listing: https://usercalendar.com/event/webinar-using-ai-in-ux-research-analysis-synthesis-and-reporting/]

Date: Jan 29, 2025
Time: 12:00 p.m. EST / 6:00 p.m. CET / 9:00 a.m. PST
Location: Online
Free event

Speaker and topic:

Topic: Using AI in UX Research Analysis, Synthesis, and Reporting

Speaker: Debbie Levitt, Lead UXR & Strategist, Founder of Delta CX

Moderator: Petra Rajkov, User Researcher @UXtweak

About the presentation:

Learn how to use Claude for data analysis and as a thinking partner for UX research and cut analysis, synthesis, and reporting from 2 weeks to one day.

Debbie has been using Claude to help with qualitative research analysis, synthesis, and reporting through all of 2025. In this live session she’ll show how she does it so you can give it a try too, and adjust it for your needs. She’s also tested her method with ChatGPT, Copilot, and NotebookLM, for comparison.

Using real, anonymized transcripts from one of her 2025 research projects, Debbie will show you how she works with Claude. 

About the speaker:

Debbie Levitt is a Lead UXR & Strategist and Founder of Delta CX. She finds revenue opportunities hiding in customer problems. Debbie is an accomplished UXR professional, solving product, service, strategy, & process challenges for companies of all sizes & stages.

Registration:
This event, organized by UXtweak, is open to anyone with an interest in UX research.

Can’t make it to the live session? Register anyway – we’ll send you the recording! But keep in mind, you’ll miss the chance to participate in the live Q&A with Debbie.

The post Webinar: Using AI in UX Research Analysis, Synthesis, and Reporting appeared first on All UX Research Events.

October 23, 2025 @ 4:00 pm

[URL of this listing: https://usercalendar.com/event/leading-with-impact-measuring-what-matters-in-researchops/]

​As research operations continue to mature, leaders are increasingly challenged to show clear, measurable impact, not just in what gets done, but in how it shapes decision-making, culture, and business outcomes. In this session, Pedro Vargas explores how to elevate ResearchOps from a support function to a strategic force within the organization.

​Pedro will unpack:

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  ​Defining and demonstrating ResearchOps impact – focusing on outcomes over activities to show how research drives decisions, shapes culture, and fuels growth.

  
  
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  ​Using metrics to tell a compelling story – identifying what to measure, how to interpret data meaningfully, and when to go beyond numbers to capture the full value of research.

  
  
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  ​Building trust and influence with leadership – communicating impact clearly when navigating high-stakes contexts.

  
  

​You’ll walk away with actionable strategies for quantifying and communicating impact, strengthening relationships with leadership, and embedding ResearchOps as a trusted, influential partner across your organization.

The post Leading with Impact: Measuring What Matters in ResearchOps appeared first on All UX Research Events.

April 22, 2025 @ 10:00 am – April 24, 2025 @ 5:00 pm EDT

Grüezi! Ready to dive into UX design like a pro? Join our CPD-accredited, hands-on 3-day workshop run by an ex-Microsoft senior UX designer from London .

We’ll cover everything from business and user research to wireframing with grid systems and style guides, plus usability and A/B testing. And because we like working smarter, not harder, we’ll also explore how AI can boost your design workflow.

The post Certified UX Design and AI 3-day course in Zürich appeared first on All UX Research Events.

March 12, 2025 @ 2:00 pm – 3:00 pm EDT

• ​How the Researcher Effort Score works and why it matters.
• ​Tactical ways to measure and communicate the impact of research and ResearchOps
• ​How Great Question supports research teams in tracking and improving their researcher effort score.

The post Measuring Impact & Effort: How the Researcher Effort Score Can Help appeared first on All UX Research Events.

May 29, 2025 @ 2:00 pm – 3:00 pm EDT

[URL of this listing: https://usercalendar.com/event/the-roi-framework-for-research-teams/]

​Join Great Question’s Co-Founder and CEO Ned Dwyer and UX research expert Trevor Calabro as they dive into Trevor’s 5-step framework for calculating the ROI of UX research and how it can be adapted for different roles across teams.

​As budgets tighten and expectations for impact rise, the pressure is on for researchers and people who do research to demonstrate the value of their work. Trevor will walk us through his tactical approach to tying research efforts directly to business metrics, and what organizations stand to gain when they consistently measure ROI well.

​Attendees will gain:

• ​A clear understanding of why research ROI is becoming a critical conversation across orgs.
• ​Deeper insight into Trevor’s tactical 5-step-framework for calculating ROI of UX research.
• ​How to adapt ROI calculations across roles and industries.
• ​Real examples of how teams have nailed tying research efforts to business outcomes.

​This session is perfect for UX researchers, research ops pros, product designers, and PMs who want to build stronger business cases for research and scale research impact across teams. Whether you’re in a mature research org or just getting started, you’ll leave with actionable guidance to bring back to your team.

Register for free!

The post The ROI Framework for Research Teams appeared first on All UX Research Events.

April 24, 2025 @ 12:00 pm – 1:00 pm EDT

[URL of this listing: https://usercalendar.com/event/ama-with-pedro-making-research-count-metrics-that-matter/]

How do you measure the impact of research? It’s a question that comes up again and again, and one that ReOps and research leaders are increasingly being asked to answer.

In this AMA with Pedro Vargas, we’re diving into metrics: the ones that matter, how to track them, and how to make sure they actually tell the story of your team’s impact. Whether you’re just starting to define success criteria or looking to refine your approach, this session will be packed with practical advice and lessons from the field.

Join us as we unpack:

The best metrics for Research and ReOps teams to track and why

How to tie research activities to business outcomes

Strategies for building research roadmaps and planning OKRs

Leading research teams and stepping into ReOps leadership

Your questions!

Plan to walk away from our chat with Pedro with a clearer understanding of how to measure what matters, show the value of research, and level up your team’s strategic impact.

Register for free!

The post AMA with Pedro: Making research count — metrics that matter appeared first on All UX Research Events.

April 15, 2025 @ 7:00 pm – 8:00 pm EDT

​[URL of this listing: https://usercalendar.com/event/flight-centre-travel-group-leisures-playbook-for-research-democratization/]

Democratization of UX research is transforming how organizations generate and leverage insights. While empowering more teams to conduct research leads to faster decision-making and greater customer centricity, it also presents challenges—ensuring consistency, maintaining research quality and rigor, and avoiding misinterpretation.

​In this session, Will Yanko, PhD, Senior Researcher & Research Operations Coordinator at Flight Centre Travel Group – Leisure, joins us to share how he has successfully democratized research within a global company of 3,000 employees, despite having only two full-time researchers. Will has extensive experience in research and has led Flight Centre towards a culture of customer-centricity through an innovative research empowerment program.

​In this session, we’ll explore:

• ​How Flight Centre empowers teams to conduct research effectively
• ​Real-world strategies for scaling research while ensuring rigor and consistency
• ​Overcoming barriers to democratization, from funding limitations to tool consolidation
• ​Measuring the ROI of research
• ​What to look for in research tooling to support democratization

​Plus, take home Will’s research framework template!

​This webinar is ideal for UX researchers, ResearchOps professionals or organizational leaders looking for real-world insights on how to successfully scale research across the organization.

Register for free!  

The post Flight Centre Travel Group – Leisure’s Playbook for Research Democratization appeared first on All UX Research Events.

October 3, 2024 @ 12:00 pm – 1:00 pm EDT

[URL of this listing: https://usercalendar.com/event/ama-with-fatimah-from-research-maturity-to-research-intelligence-strategic-research-requires-strategic-support-systems/]

Join us on October 3 for an AMA with Fatimah Richmond, Sr. UXR Strategist at Google. Fatimah will be discussing research maturity and how strategic research requires strategic support systems.

Register now to join us for an exciting discussion on topics like:

Strategic research intelligence – moving beyond traditional metrics

How can we shift the conversation from individual design projects to company-wide intelligence?

Empower teams and mindsets – broadening the perception of research career paths

What critical skills do researchers need to pivot from UX researcher to UXR programs, and how does this strengthen the research lens?

How should we rethink future demands to adapt traditional research roles and structures?

New strategic collaborations – the future of research collaboration and stakeholders

What is the future of research primary stakeholders?

How can we elevate our research collaborations to maximize research output?

Note: Opinions expressed are solely Fatimah Richmond’s own, and do not express the views or opinions of her current or former employers.

Register for free

The post AMA with Fatimah: From research maturity to research intelligence – strategic research requires strategic support systems appeared first on All UX Research Events.

May 21, 2024 @ 1:00 pm – 3:30 pm EDT

​In the fast-paced world of product development, it’s easy to get caught in a cycle that feels productive but actually stifles innovation and growth. We refer to this cycle as “The Evaluative Loop,” and it can become a comfort zone for many of us in teams.

​However, there’s a more effective path to creating products that resonate deeply with users and drive impactful outcomes: generative research.

​Join us for a panel event where we explore how to escape the evaluative loop and the power of generative research.

​​​​​Refreshments will be provided

The post [In-person] Navigating beyond the Evaluative Loop: The power of generative research appeared first on All UX Research Events.