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"Look, if you had one shot or one opportunity...." The famous line from Eminem doesn’t just apply to aspiring artists. Building hardware is expensive and oftentimes there is no quick fix if you got something wrong. So, does that make our palms sweaty? To understand how music hardware UX research works and what we can...
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UX research is at a pivotal moment; the need to transition from generating insights to enabling organizational change is becoming essential for establishing a critical business function. But how can researchers position themselves as strategic advisors rather than service providers? And what approaches can help increase research visibility and influence across the organization to drive...
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The ReOps Maturity Matrix was built to help teams assess where they stand, identify opportunities for growth, and take actionable steps toward operational excellence. But how did it come together — and how can you use it to advance your own Research Ops function? Join us for an interactive event featuring the six contributors behind...
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Growth is the lifeline of any tech product. When user engagement drops and new sign-ups slow down, investors lose confidence, and your company’s future becomes uncertain. The worst part? Many product teams don’t see it coming. To stay ahead, you need to recognize the early warning signs of stagnation and know how to pivot before...
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In this session, join Ned Dwyer and Pedro Vargas as they explore the importance of measuring research effort and impact through the Researcher Effort Score. Pedro’s development of the Researcher Effort Score—a metric similar to the Customer Effort Score—quantifies how easy or difficult it is to conduct research within an organization. This transforms the way... |
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Live Session & AMA with Dualo Founders The research landscape is evolving — fast. For years, researchers have relied on experience, intuition, and traditional methods to drive decision making. But AI is transforming industries at an unprecedented pace, and research is no exception. By 2030, the role of the researcher will look drastically different from...
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Want customers to love your product – and keep coming back? 💡 You've probably heard of the Kano Model—the go-to framework for classifying features into Must-haves, Performance boosters, and Delighters. And let’s be real, it’s the Delighters that set great products apart. But here’s the big question: 👉 Which Delighters should you build to create...
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