Growth is the lifeline of any tech product. When user engagement drops and new sign-ups slow down, investors lose confidence, and your company’s future becomes uncertain. The worst part? Many product teams don’t see it coming. To stay ahead, you need to recognize the early warning signs of stagnation and know how to pivot before...
In this session, join Ned Dwyer and Pedro Vargas as they explore the importance of measuring research effort and impact through the Researcher Effort Score. Pedro’s development of the Researcher Effort Score—a metric similar to the Customer Effort Score—quantifies how easy or difficult it is to conduct research within an organization. This transforms the way...
Live Session & AMA with Dualo Founders The research landscape is evolving — fast. For years, researchers have relied on experience, intuition, and traditional methods to drive decision making. But AI is transforming industries at an unprecedented pace, and research is no exception. By 2030, the role of the researcher will look drastically different from...
Got a question about ResearchOps or scaling research across your organization that's just burning you up inside? Ever wished you could get a trustworthy answer from an expert? Now's your chance! Join us for an AMA (Ask Me Anything) session with the person who put ResearchOps on the map, Kate Towsey! *Send in your questions...
The UX Researchers' Guild is pleased to host Kasey Canlas, a seasoned UX Research Operations leader, who will discuss Roadmapping ResearchOps. Kasey will share insights for building and scaling effective research operations within organizations. Register for free!
Want customers to love your product – and keep coming back? 💡 You've probably heard of the Kano Model—the go-to framework for classifying features into Must-haves, Performance boosters, and Delighters. And let’s be real, it’s the Delighters that set great products apart. But here’s the big question: 👉 Which Delighters should you build to create...
Have you ever grown angry thinking "But I've explained this 1,000 times!" when talking to a colleague or superior? More often than not, the reason your messages don't land has nothing to do with the intelligence or attention of the person. It has something to do with their personality. To understand how personality types shape...
Democratization of UX research is transforming how organizations generate and leverage insights. While empowering more teams to conduct research leads to faster decision-making and greater customer centricity, it also presents challenges—ensuring consistency, maintaining research quality and rigor, and avoiding misinterpretation. In this session, Will Yanko, PhD, Senior Researcher & Research Operations Coordinator at Flight...
Grüezi! 👋🏻 Ready to dive into UX design like a pro? Join our CPD-accredited, hands-on 3-day workshop run by an ex-Microsoft senior UX designer from London 🇬🇧. We'll cover everything from business and user research to wireframing with grid systems and style guides, plus usability and A/B testing. And because we like working smarter, not...
Driving Impact with Ashton Snook Good design isn’t just about aesthetics—it’s a key business accelerator. Thoughtful, research-driven design decisions can drive revenue, improve retention, and optimize costs. But how do you prove that value? Join us for an exclusive conversation with Ashton Snook, Head of Design & Research at Vodafone, as we explore how design is...
How do you measure the impact of research? It’s a question that comes up again and again, and one that ReOps and research leaders are increasingly being asked to answer. In this AMA with Pedro Vargas, we’re diving into metrics: the ones that matter, how to track them, and how to make sure they actually...
There's increased pressure to demonstrate that research is really making an impact. But what does "making an impact" actually mean? And how do you show the impact? Let's find out! *All registrants will get Nikki's Impact Calculator as a gift after the Meetup! Register for free!