In the fourth instalment of the 8 Pillars, 8 Years Later series, we’re checking in on what's changed in the research repository space and the broader state of research knowledge management. Repositories have moved past their “shiny new thing” moment, and teams are now facing the ongoing, practical work of keeping research knowledge accessible, visible,...
AI has changed the game for UX research analysis. But with how quickly everything is evolving, it’s fair to ask: are we using AI effectively and responsibly? Join us for a session with Nick Babich where he'll share best practices, common pitfalls, and real-world examples of human-AI workflows that enhance speed, quality, and scale without...
AI-powered features are becoming more embedded in everyday products. Yet, users struggle to find, trust, and effectively use AI-powered interfaces, leading to missed opportunities and frustrating experiences. In this session, Kate Moran, VP of Research & Content at Nielsen Norman Group, will share practical, research-backed insights on how UX researchers and designers can evaluate and...