Interviewing skills are table stakes for qualitative researchers - but everyone can improve their practice. Steve Portigal wrote the go-to guide, Interviewing Users, and has recently published an updated second edition. He'll join us to discuss the updates, including evolving interviewing techniques, research operations, and best practices for remote research. Don't have time to read...

Setting up a research function is complex. How to keep processes simple? How to show and communicate impact early on? To learn how to build a research practice from scratch, I'll sit down with Anna-Zsofia Csontos, UX researcher @ UX Studio. She developed a knack for setting up research practices for startups as well as...