Join Anna Reger, Senior ReOps Manager at Babbel, for a discussion on how she and her team support insight-gathering and decision making at Babbel. Stay for a workshop focused on using enablement to better up-skill and prepare your colleagues for research. She will: Review her framework for empowering and educating colleagues Walk through a program her...
Hi fellow LinkedIn members! My name is Jen Brown and I am looking to organize a monthly 30-minute "Solo UX Researcher" virtual coffee chat via Zoom. Please fill out this form to help me organize a chat that fits most of your needs. Our next 30 min Zoom chat is scheduled for Friday 5/10 at...
Welcome to CHI 2024! The ACM (Association of Computing Machinery) CHI conference on Human Factors in Computing Systems is the premier international conference of Human-Computer Interaction. CHI (pronounced “kai”) takes place in Honolulu, at the Hawaiʻi Convention Center on the island of Oʻahu, Hawaiʻi, USA from 11-16 May 2024, while also supporting remote attendance. The...
A good user interview is more than ‘just having a chat.’ It’s a guided conversation that considers the emotions and personal situation of the interviewee, while remembering the ultimate goal: getting the information you need to build better products and services Managing this balance of ‘extracting information’ and being considerate of your interviewees inner life...
UX360 RESEARCH SUMMIT 25+ Top Level Speakers | Case Studies from 20+ Industries | Networking Receptions May 16th - 17th, 2024Berlin, Germany The UX360 Research series has become the most popular virtual UX event since being launched in 2022, In 2024, we are proud to be hosting our first in-person UX360 Research Summit taking place...
In the fast-paced world of product development, it's easy to get caught in a cycle that feels productive but actually stifles innovation and growth. We refer to this cycle as "The Evaluative Loop," and it can become a comfort zone for many of us in teams. However, there's a more effective path to creating products...
Join us on May 30 for an AMA with Steve Portigal, a Research leader, consultant, and author. Steve will be discussing what makes a mature research practice. ✅ Register now to join us for an exciting discussion and the chance to ask Steve any questions you may have. Submit questions for Steve here. 👉 Steve...
We’ll be sharing a three step plan that your research team can follow to build a scalable knowledge repository and transform your insights into org-wide impact - regardless of the tools and methods you’re already using. You will learn: 💡 The three knowledge management obstacles holding research teams back; and how to overcome them 🛠️...
Over the past 25 years, Steve Portigal has seen tremendous growth in user research as a community of practice, as an industry, and as a career. Steve will look at some of the changes that he’s experienced and observed—positive, negative, or otherwise. He’ll share some of the potentially overlooked opportunities to advance our field, issues...
Sometimes when we share research findings, we hear back, “We already knew that.” In this talk, I’ll examine why that happens, and what we can do about it. Sometimes, it’s a cognitive bias, called hindsight bias and also known as the “knew it all along” phenomenon. But there are other causes and we can adjust...
The biggest research event of the year is back for its seventh edition. Block off your calendars, because UXRConf 2024 is coming at you on Thursday June 6, live from the Fort Mason Center in downtown San Francisco. Whether you’re joining in-person or online, meet our newest roster of speakers, creatively solving problems on the...
Interviewing skills are table stakes for qualitative researchers - but everyone can improve their practice. Steve Portigal wrote the go-to guide, Interviewing Users, and has recently published an updated second edition. He'll join us to discuss the updates, including evolving interviewing techniques, research operations, and best practices for remote research. Don't have time to read...